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Home First (West)

Home First supporting your recovery and independence

Home First West is an assessment and reablement service designed to assist frail or physically challenged individuals to regain skills that maximise independence and improves their wellbeing. Assessments are usually for a maximum of 2 weeks and reablement can be from a few days and up to a maximum of 6 weeks, some of which can be free of charge depending on the individual circumstances. Referrals can be made through Customer First on 08088004005 or through your G.P, Social Worker or the NHS. This service is a Suffolk County Council driven Domiciliary Resource and therefore cannot accept private paying Customers. Home First West has a Care Quality Commission Rating of OUTSTANDING from their last inspection in July 2019.

Who to contact

Name
Customer First
Telephone
0800 917 1109
Website
SCC - Customer First
Address
Suffolk
Notes

We ask that people contact us online where possible, as it's quicker, easier and saves money.

If you need to contact Customer First by phone you can call 0800 917 1109.

The phone line is open Monday to Thursday, 8am to 5:20pm, and Friday, 8am to 4:20pm.

Outside of these hours, this number will divert to the Emergency Duty Service. They can respond to any matters that can​not wait until the next working day.​​

Where to go

Area served
All Suffolk

Days & Times

advertised in various

Other details

Age Groups
Adults

Accreditation details

CQC Accredited


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