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Financial hardship help and advice in Suffolk


Financial Hardship Support

Do you know someone in financial hardship and not sure where to go to for support. You can visit Suffolk’s page on Financial Hardship | Suffolk County Council where you can find up to date information on the different support services available.

What other help is available?
Financial help available for families

If you’re on a low income, you might be able to get help with some of the costs of sending your child to school:

  • Many schools offer support to families who need financial assistance with uniforms, for example by giving you vouchers towards the cost.
  • It's also worth checking if your school has any second-hand uniform sales – this can be a good way to pick up lower-priced uniform at a fraction of the retail cost.
  • Check to see if you’re claiming all the help you’re entitled to, there may be some benefits you aren’t aware you’d be eligible for. Use the free and confidential Turn2Us Benefits Calculator to find out what benefits you are entitled to claim.
Suffolk Advice and Support Service (SASS) 0800 068 3131

Has the impact of Coronavirus left you worrying about your bills, your job or your home?

Suffolk Advice and Support Service (SASS) is a free phoneline and is available to support vulnerable people in our communities (who do not have a network of family or friends to call upon), to access emergency support such as:

  • debt/money advice

The telephone number is freephone 0800 068 3131 and is staffed from 9am to 5pm Monday to Friday.

You will be asked to indicate what you need help with. Your call will then be routed to an appropriate organisation in your local area who can support you or signpost where appropriate. This may include uploading your details onto the Warm Handover digital platform that member organisations can use to send referrals in a secure way. 

Debt/money advice queries will be answered by specialist debt advisors on-hand to assist.


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