Co-production happens when service providers and service users recognise the benefits of working in true partnership with each other. This process is adopted ‘from the start’, when planning, developing, implementing or reviewing a service. It means that all the right people are around the table right from the beginning of an idea, and that they are involved equally to:
- Shape, design, develop, implement, and review services.
- Work together right from the start of the process, through to the end.
Consultation is not the same as co-production. A stage of consultation can be part of an overall co-production process. It usually occurs after the early stages of co-production have been completed.
This definition was co-produced with the Suffolk Parent Carer Network.