Skip to main content

Information for volunteers, schools, and practitioners

Tell us what you think about the Gateway website by clicking on the feedback tab to the right of your screen.

EWB Logo

The Emotional Wellbeing Plan 2020 (EWB 2020) outlines 5 big ideas (above) which are based on what children, young people and their families have told us. Key to this change is everyone taking responsibility to support children and young people with their emotional wellbeing.

By working in collaboration with mental health specialists, parents and carers, children and young people and workforce development specialists we are now able to offer practitioners and parents/carers the opportunity to access a wide range of free face-to-face and e-learning training and development courses. The aim is to enable people to:

  • understand what it means to be emotionally healthy
  • become more confident and skilled in supporting children and young people potentially with emerging or mental health issues.

Information and details of how to book onto the training is available on the Suffolk Learning website –

Suffolk Children and Young People's Emotional Wellbeing Hub 


The Emotional Wellbeing Hub replaces the current NSFT (Norfolk & Suffolk NHS Foundation Trust) Access and Assessment Service for 0-25-year olds in East and West Suffolk, providing professionals with a simple process to make online referrals for a child or young person in need of wellbeing and mental health support services. Find out more and make a referral.

Proposed new model for Children, Young People and Families Mental Health services in East and West Suffolk


It's important that everyone has their say on the new plans for mental health services for children and young people in East and West Suffolk. Some of the proposed changes are to be delivered now and some will take more time. Please read and complete the survey to let us know what you think. If you'd like to get involved in this work please email using #averydifferentconversation in the subject field.

Latest Emotional Wellbeing and Mental Health news in Suffolk:


Young people in Suffolk can now access free online counselling

A new online counselling and emotional wellbeing support service for young people aged 11 – 18 years (up to 19th birthday) launched on World Mental Health Day. Called ‘Kooth’, it offers young people in Suffolk, free, safe and anonymous online counselling, 365 days a year, from 12 noon until 10 pm weekdays and from 6pm until 10pm weekends. 

The Kooth service covers young people in East & West Suffolk, where it has been commissioned by NHS Ipswich and East Suffolk and NHS West Suffolk clinical commissioning groups, as part of their ongoing commitment to improving local mental health services and the county’s Children & Young People's Emotional Wellbeing Plan.

Young people can book virtual drop-ins and chat sessions with experienced counsellors to seek support or advice on any topic, from coping with exam stress or bullying, help with an eating disorder, dealing with suicidal thoughts or handling sexual abuse. There are no thresholds or barriers, they simply register on the Kooth website to start receiving help. 

Find out more

Mental Health Support Pack for Practitioners and families

Suffolk Parent Carer Network (SPCN) a voluntary organisation for parents and carers of children and young people with additional needs and/or disabilities in Suffolk. has pulled together a useful support pack to help families find services that support children's emotional wellbeing. It contains a directory of organisations. Download the Children & Young People's Emotional Wellbeing & Mental Health Support pack.

Barclay Lifeskills wellbeing toolkit

Barclays bank have joined together with Lifeskills, and charities Time to Change and Mind, to produce an emotional wellbeing toolkit full of practical activities and case studies based on real life situations for teachers and professionals to use with students: 'Download Barclay Lifeskills wellbeing toolkit'   

See previous news bulletins

Below is a shortlist of services & organisations categorised by age:

Back to top