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Carer's assessments

What is a Carer's Assessment?

The Care Act, which came into force on the April 1, 2015, entitles you to a Carer’s Assessment if you care for someone.

This looks at the different ways caring affects your life, and work out how you can carry on doing the things that are important to you and your family.

It covers:

  • your caring role
  • your feelings about caring
  • your physical, mental and emotional well-being
  • how caring affects your work, leisure, education, wider family and relationships

Contact Customer First by using the web chat button at the bottom right side of the screen, for more information about Carer's Assessments.

Page updated December 2016

Things to think about

Before having an assessment you might want to think about whether you would like to continue with your caring role.

If you decide to continue, think about such things as:

  • what would make your life easier

  • if you are also employed does being a carer cause you any problems

  • would you like more time to yourself to do some training, have a rest or enjoy a leisure activity

  • does being a carer affect your relationships with other people eg family and friends

An assessment can be as simple as a conversation to find out information about what is available in your local area, to a more formal conversation around eligibility for longer term support.

As a carer you have a range of options available. You can decide whether you wish to continue caring, how much care you are willing to provide and the type of care you are willing to provide. 

What information, advice and support might be available?

Some carers find the stress of being a carer difficult and others feel that safety is an issue. We can provide information and advice and signpost you to other organisations who can help you with these issues. We can also provide training in manual handling which would help to protect your back and joints when taking on physical tasks.

The assessment will consider your needs and will be a conversation about all that matters to you.  If you wish you can have the conversation in private or with the person you provide care for and other members of family or friends. 

Part of the assessment will enable you to get  information, including about welfare benefits you could claim and details of other services.  You will be able to identify the outcomes you want and be given any information on services that may meet your needs.

Sometimes the best way to meet a carer's needs is to provide care and support directly to the person being cared for – for example, by providing replacement care to allow a carer to take a break. It is possible for this to happen as long as the person receiving care has eligible care and support needs and agrees.

The aim will be for support to help you with your caring role and to make sure you can also look after your own health and wellbeing.

What happens if a carer needs more help?

It may be that despite information, advice and support to help you that there are still issues with your caring role that affect your health and wellbeing and you have support needs which are eligible under the Care Act 2014.  Generally speaking, a carer will meet the eligibility criteria if there is a significant impact on their wellbeing as a result of caring for another person.

If you have eligible needs, you may be entitled to a carer's personal budget.

We will work with you to develop and agree a support plan, which sets out how the personal budget will be spent to meet your needs. This might include help with housework, buying a laptop to keep in touch with family and friends, or becoming a member of a gym so you can look after your own health.

If your situation changes we can review your support plan to include your current needs.

External information

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