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Suffolk SEND Strategy 2020 – 2023 | Community Directory

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Suffolk SEND Strategy 2020 – 2023

We've begun work on our new SEND Strategy for Suffolk for 2020-2023.

Over the last three years we have made strides towards improving our SEND provision and strengthening our joint work between Education, Health and Care, but over the next three years we want to go much further. We want to provide services that work for every child and young person with SEND in Suffolk, but in order to do that, we need your help.

The video at the top of this page explains our aims in more detail. We've also listed some frequently asked questions below, and made an infographic about the process that we hope will be helpful in helping you start to have conversations about what we need to do going forwards.

If you'd like to, you can fill out our Feedback survey here - you don't have to give your name (though you can if you want to) and you can fill it out more than once if you think of something additional you want to tell us - we want to hear it all, good and bad.

Your voice matters, and we want to hear feedback from as wide a range of people as possible, in order to shape our services around what Suffolk families want.

It's #TimeToListenAboutSEND.

If you have questions about this, you can also email


Frequently asked questions

Q: Will my contribution to the strategy make any difference?

Yes. We want to get as many people involved in co-producing the new strategy as possible, to make sure that our new SEND strategy is a reflection of the needs of all those who have an interest in SEND. This includes families, children and young people, professionals and practitioners who deliver provision and service and leaders. To do this we need to ask as many people as possible for their ideas and feedback. Using that feedback we can then develop a strategy that can help us achieve better outcomes for all.

Q: Who can be a SEND strategy champion?

Anyone can be a champion- parents, teachers, social workers, young people etc – we want as many people as possible to have a conversation about the SEND strategy and gain ideas and feedback. We have created the “how to” infographic page and video to help you to do that.

Q: How do I have a conversation as a SEND strategy champion?

Once you have familiarised yourself with the SEND information by watching the video you can use the infographic guide to help you. A conversation can be over a cup of tea, in the playground, at a meeting… you can then capture the ideas and feedback you gather through your conversations by filling out the online survey.

Q: How do I provide feedback or ask others to?

You can use the infographic page to guide your thinking and conversation if it is helpful, and then you can either complete the online survey yourself or send someone else the link to complete it in their own time:

Q: What will happen with this information?

Once we have gathered all the ideas/feedback from all the conversations we will use the information to start creating some themes and specific project areas, we will work with a range of representatives including, parents, children and young people, professionals and leaders from health, social care and education to develop a draft strategy document. This document will then be shared again to gain further feedback.

Q: Who will develop the final strategy?

The final strategy will be co-produced by representatives from across the SEND system, this will be informed by all the feedback gathered through this process.

Q: When will the new strategy start?

We will launch the new strategy and start working on the project areas in Autumn, as this is when the current strategy comes to an end.

Q: Who will ensure the strategy is delivered?

Once the new strategy is in place there are a number of ways that we make sure the work/projects are delivered through very structured project management and governance. We are held to account by families through SPCN and other groups, politicians oversee how we are making progress and we also have a SEND board where all work and progress has to be reported. We also communicate as often as possible with all parents/carers, staff and leaders on progress. Surveys and feedback on progress will also be in place to make sure we are delivering what we should be.

Q: How do you make sure you are getting peoples’ views on progress made?

We are always asking for feedback on the services we deliver the work we do. This is done via surveys, feedback, meetings, directly from families, through our young persons network. We will make sure we continue to seek feedback as the strategy is embedded.

Q: What do you hope to achieve with the new strategy?

We want to build on the progress achieved in developing SEND services and provision to families over the last 3 years. Making sure we are focussing on what is really important to families and improving outcomes for children and young people with SEND. We want a strategy that is easy to understand, achievable and incorporates the views of all those across the SEND system, making it truly owned and delivered by all. Overall, we want a strategy that demonstrates we have listened, provides clarity on what needs to be delivered or be different and what difference it will make to families lived experience.

Q: How will you know you are doing well and achieving what you said you would?

There are many ways we can measure the success of the strategy. This will be different for different parts of the projects/work e.g. if we were working to improve communication with families – we could measure success by gaining feedback directly from families on how we are doing, we can look at how much families are using our website and social media and we can also get sense by how good our information is by the number of additional queries we get.

The range of measures that we currently use (data, surveys, complaints etc) will be reviewed and we welcome feedback on any other ways you think we could measure success.