Skip to main content

Suffolk’s Children and Young People’s Emotional Wellbeing Hub


The Emotional Wellbeing Hub provides information, advice, and guidance if you are concerned about the emotional wellbeing and mental health of a child or young person aged 0-25 years. Or if you are a young person who needs emotional wellbeing support.

What is the Emotional Wellbeing Hub?

A multi-agency team offering a central point of contact and information for parents, carers, and professionals who are concerned about the mental health or emotional wellbeing of a child or young person in East or West Suffolk. (If you live in Great Yarmouth and Waveney, or Norfolk, please contact the Point 1 Service)

Young people can also contact the Emotional Wellbeing Hub to get emotional wellbeing help and support.

What does the Emotional Wellbeing Hub do?

The Emotional Wellbeing Hub replaces the NSFT (Norfolk & Suffolk NHS Foundation Trust) Access and Assessment Service for 0-25-year olds, providing a simple process for professionals, families and young people to make a referral or get advice about wellbeing and mental health services. 

The Emotional Wellbeing Hub also offers an open access consultation phone line to discuss concerns about the emotional wellbeing of a child or young person.

How to contact the service?

Professionals, parents, carers and young people can contact the Emotional Wellbeing Hub on: 0345 600 2090.

Our opening times are Monday to Friday 8am – 7.30pm for consultation or advice.

Make a referral for mental health support 

We accept referrals from individuals, professionals, health practitioners, parents and carers, for anyone aged 0-25 years old. Choose from the options below to start your referral. 

 height=      height=

 I am a young person

 I would like to make a self-referral
 for emotional wellbeing support.

    I am a professional, parent or carer   

    Refer someone for emotional 
    wellbeing & mental health support.

If you're unsure about making a referral and wish to discuss the process, or if you have any difficulties submitting your referral, please contact us on 0345 600 2090.
Back to top