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I'm worried about my child's mental health


Does your child need urgent help?

If it's an emergency call 999. If it's not life threatening.

Call NHS mental Health Crisis Support Line on 111 and press option 2 (24/7) for anyone of any age in Norfolk and Suffolk.

The video below titled 'Mental Health Myths (Mind your Language)' explains about common misunderstandings about what it means to have mental ill health.

Local Mental Health Support Services for children and young people


Charities that provide helpline support and information:

Charities that provide helpline support and information:

  • Suffolk Mind - Call 0300 111 6000 (Mon-Fri, 9.00am and 3.30pm)
  • YoungMinds Parent Helpline - Call 0808 802 5544 (Mon-Fri, 9:30am to 4pm). 
  • YoungMinds Crisis Text Messenger Service - Text: 85258 (24/7) A free service for young people experiencing a mental health crisis.  
  • The Samaritans - Call 116 123 (free 24/7 support) 
  • Talk to them about whatever’s getting to you (you don’t have to be suicidal to contact them).  
  • CALM - Call 0800 58 58 58 (24/7, 5pm-midnight). Mental Health support for boys and men.
  • Hopeline (Papyrus) - Call 0800 068 41 41 (9am–12am (midnight) every day) Confidential suicide prevention advice
Useful Emotional Wellbeing Support websites:
A-Z of Mental Health issues for finding advice & support


Anxiety in children and young people

The Source Anxiety information - advice for young people.

Clear Fear App (Free downloadable app) - This app has been designed for teenagers experiencing anxiety. It has exercises which target thoughts and behaviour, and aid relaxation to alleviate anxiety.

Autism, ADHD, and special educational needs

Parents guide for improving the wellbeing of young children with learning disabilities - Guide created by the University of Warwick and the Challenging Behaviour Foundation to help families promote the wellbeing of their children with learning disabilities, including their own wellbeing.

Information booklet on ADHD

Local Offer website - Suffolk SEND information about support for families. 

Suffolk Sendiass - A confidential and impartial information, advice and support service on issues related to Special Educational Needs and Disability (SEND).

Bereavement and loss

Bereavement and young people

Children and Bereavement 

Cruse Bereavement - Child Bereavement UK has a number of booklets for helping children understand loss on their website.

Depression and low mood

Depression and low mood in children and young people.

The Source Depression page - Advice for young people in Suffolk.

Eating difficulties

The Source about eating disorders - for young people

Beat eating disorders charity - The UK's Eating Disorder charity, includes helplines for support and resources on their website.

Recovery Record App - Designed for every stage of recovery from anorexia, bulimia, OED, BED, CED and other eating disorders.

Wednesday’s Child leaflet - Eating disorders charity.


Outreach Youth

Mermaids - Offer information and support for both young people and parents around trans-gender, non-binary, and gender diversity.

Guide for Supporting LGB young people - This workbook is designed for professionals and people who work with young people who may be lesbian, bisexual, or gay. It provides information and tips on supporting these young people.


Self-harm in Children and young people

The Source Self-harm advice - Advice for young people in Suffolk

Self-harm information for young people - Z card for young people in Suffolk


The Source sleep troubles for young people - Tips for young people about getting enough sleep to support their wellbeing.


Stress in children and young people


Suicidal feelings in children and young people

Feeling overwhelmed or suicidal, or know someone who does? - Information from The Source for young people in Suffolk.

Feeling overwhelmed or suicidal - Young Suicide Prevention z card

Papyrus website - A charity supporting the prevention of young suicide.

Campaign Against Living Miserably (CALM) - Male suicide prevention website.

Stay Alive App - This app helps you and others stay safe and provides information on steps to stay safe when feeling suicidal.

Parent/Carer workshops to support your young person's emotional wellbeing

Parents and Carers can find useful webinars and virtual workshops which offer support, advice and guidance on how to support a child or young person with various emotional health and wellbeing issues on the Wellbeing Education website


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