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I'm worried about my child's mental health

   Find information and support to help you and your family cope with emotional wellbeing and mental health issues.

Tell us what you think about the Emotional Wellbeing Gateway website by clicking on the feedback tab to the right of screen.

Does your child need urgent help?

If it's not a life threatening emergency call NHS 111 and they will talk you through what happens next.

Local Support Services:

Getting help through the Suffolk Children and Young People's Emotional Wellbeing Hub 


The Emotional Wellbeing Hub

The Emotional Wellbeing Hub replaces the current NSFT (Norfolk & Suffolk NHS Foundation Trust) Access and Assessment Service for 0-25-year olds, providing a simple process for families and professionals to make a referral or get advice about wellbeing and mental health services. You can contact the Emotional Wellbeing Hub from the Gateway website on our Emotional Wellbeing Hub Referral Page 

Getting support through the Common Assessment Framework (CAF)

Children, young people and their parents can use the Common Assessment Framework to work with teachers or other professionals to assess and discuss what support would make a difference and enable them to cope. Information on the CAF can be found at

Getting help from the School Nursing - ChatHealth Text Service

Text 07507 333356 for confidential health advice from the school nurse (available Mon-Fri 9.30am to 4.30pm).

Getting help from Wellbeing Suffolk

Wellbeing Suffolk provides free advice and support across Suffolk for people of all ages, on common mental health and emotional issues, such as low mood, depression or stress. Find out more

Charities and organisations that provide information and advice:


If you are a parent needing help, you can contact the YoungMinds Parent Helpline on 0808 802 5544 (Mon-Fri from 9:30am to 4pm). 

The YoungMinds 'Crisis Text Messanger Service' is a free service for young people experiencing a mental health crisis. A young person can contact their messenger service by text to: 5258 (available 24/7).

The Samaritans

Offer a safe place for anyone to talk. You can talk to them about whatever’s getting to you (you don’t have to be suicidal to contact them). They offer 24/7 support and can be reached on: 116 123 (free to call and won't appear on your phone bill), or you can email them at:

MindEd for Families

MindEd for Families provides practical and evidenced-based advice and guidance to help you support your child. Parents have worked with mental health practitioners and NHS England to develop the information on their website which can be found here -

Emotional Wellbeing Support Groups for young people:

We have compiled a list of local community groups who provide emotional wellbeing and mental health support to young people.

List of local emotional Wellbeing support groups for young people

Do you provide a group that supports children and young people's emotional health and wellbeing? If you would like to be included in our list, please get in touch, email us at:  

Latest News on Emotional Wellbeing in Suffolk:


Suffolk Needs Met course available in Newmarket

A free half-day course is being held on April 23 from 5.15-9.15pm, at Newmarket Race Centre, sharing knowledge and skills on emotional wellbeing and why it is just as important as phsical health, and behaviours towards mental health conditions. Register and fnd out more

Suffolk Parent Carer Network (SPCN) Information Days

SPCN are a voluntary organisation of parents and carers of children and young people with additional needs and/or disabilities in Suffolk who aim to be a voice to inform service providers of the needs of disabled children, young people and their families. They have a number information days coming up in May (2019) here: '2019 SPCN Training & Information Days' or visit:


New HealthWatch report has been published revealing worrying figures of self-harm amongst Suffolk teenagers.

Over the last two years HealthWatch Suffolk have been focussing on a “My Health, Our future” project, gathering almost 14,000 responses from young people aged 11 – 19 about a range of wellbeing topics. The report has drawn attention to the challenges we face in supporting young people's mental health and emotional wellbeing needs going forward, both inside and outside of school.

The survey results show concerns around self-harm and loneliness with a quarter of female students aged 16 saying they have self-harmed, and 40% of children and young people admitting to spending most evenings alone in their room. Read the full report 

For information and support about self-harm go to our self-harm advice page

See previous news bulletins

Below is a shortlist of services & organisations categorised by age:

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