Find information and support to help you and your family cope with emotional wellbeing and mental health issues.
Tell us what you think about the Emotional Wellbeing Gateway website by clicking on the feedback tab to the right of screen.
Does your child need urgent help?
If it's not a life threatening emergency call NHS 111 and they will talk you through what happens next.
Local Support Services:
Getting help through the Suffolk Children and Young People's Emotional Wellbeing Hub
The Emotional Wellbeing Hub
The Emotional Wellbeing Hub replaces the current NSFT (Norfolk & Suffolk NHS Foundation Trust) Access and Assessment Service for 0-25-year olds, providing a simple process for families and professionals to make a referral or get advice about wellbeing and mental health services. You can contact the Emotional Wellbeing Hub from the Gateway website on our Emotional Wellbeing Hub Referral Page
Getting support through the Common Assessment Framework (CAF)
Children, young people and their parents can use the Common Assessment Framework to work with teachers or other professionals to assess and discuss what support would make a difference and enable them to cope. Information on the CAF can be found at www.suffolk.gov.uk/caf
Getting help from the School Nursing - ChatHealth Text Service
Text 07507 333356 for confidential health advice from the school nurse (available Mon-Fri 9.30am to 4.30pm).
Getting help from Wellbeing Suffolk
Wellbeing Suffolk provides free advice and support across Suffolk for people of all ages, on common mental health and emotional issues, such as low mood, depression or stress. Find out more
Charities and organisations that provide information and advice:
If you are a parent needing help, you can contact the YoungMinds Parent Helpline on 0808 802 5544 (Mon-Fri from 9:30am to 4pm).
The YoungMinds 'Crisis Text Messanger Service' is a free service for young people experiencing a mental health crisis. A young person can contact their messenger service by text to: 5258 (available 24/7).
Offer a safe place for anyone to talk. You can talk to them about whatever’s getting to you (you don’t have to be suicidal to contact them). They offer 24/7 support and can be reached on: 116 123 (free to call and won't appear on your phone bill), or you can email them at: email@example.com.
MindEd for Families
MindEd for Families provides practical and evidenced-based advice and guidance to help you support your child. Parents have worked with mental health practitioners and NHS England to develop the information on their website which can be found here - www.minded.org.uk/families
Suffolk Parent Carer Network Mental Health Support Pack for Parents, Carers and Practitioners
Suffolk Parent Carer Network (SPCN) have produced an Emotional Wellbeing & Mental Health support pack for families which contains a directory of some services and organisations parent/carers may find useful. Download the Children & Young People's Emotional Wellbeing & Mental Health Support pack.
Emotional Wellbeing Support Groups for young people:
We have compiled a list of local community groups who provide emotional wellbeing and mental health support to young people.
Do you provide a group that supports children and young people's emotional health and wellbeing? If you would like to be included in our list, please get in touch, email us at: firstname.lastname@example.org
Latest News on Emotional Wellbeing in Suffolk:
Hate Crime Awareness Week (12-19th October) - Stop the Hate Video.
‘Stop the Hate’ is a hard-hitting video co-produced with eight champions from the Suffolk Young Person’s Network who wanted to raise awareness of hate crime and how Young people with special educational needs and disabilities (SEND) are twice as likely to be bullied. Find out more here
New 'Moodwise' website launched for young people
Moodwise is a new website aimed 16 – 25 year olds that has lots of emotional wellbeing tools and resources that can help young people find ways to feel better.
The site asks a set of simple questions directing them to the most relevant resources to help in five key areas: depression, anxiety, stress, anger and loneliness.
All of the content on the website has been approved by the NHS and assured by a clinician.
Moodwise has been launched by Public Health Suffolk and Suffolk County Councils Children and Young People Services thanks to funding from the Eastern Academic Science Network Hub.
Young people in Suffolk can now access free online counselling
A new online counselling and emotional wellbeing support service for young people aged 11 – 18 years (up to 19th birthday) launched on World Mental Health Day.
Called ‘Kooth’, it offers young people in Suffolk, free, safe and anonymous online counselling, 365 days a year, from 12 noon until 10 pm weekdays and from 6pm until 10pm weekends.
The Kooth service covers young people in East & West Suffolk, where it has been commissioned by NHS Ipswich and East Suffolk and NHS West Suffolk clinical commissioning groups to improve local mental health services for Children & Young People's.
Young people can book virtual drop-ins and chat sessions with experienced counsellors to seek support or advice on any topic. This could be for exam stress, bullying, an eating disorder, suicidal thoughts or handling sexual abuse.
There are no thresholds or barriers to access the service, a young person simply registers on the Kooth website to start receiving help. Find out more
Below is a shortlist of services & organisations categorised by age: