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Organisations offering activities and support. For local information go to Coronavirus Information,
Home But Not Alone phone line: 0800 876 6926,
or go to Community Action Suffolk to see how local groups can help isolated people.

I'm worried about my child's mental health

   Find information and support in Suffolk to help you and your family cope with emotional wellbeing and mental health issues.

Tell us what you think about the Emotional Wellbeing Gateway website by clicking on the feedback tab to the right of screen.

Does your child need urgent help?

If it's not a life threatening emergency call NHS 111 and they will talk you through what happens next.

Latest news on Mental Health Support and Coronavirus: 

Have you seen the 'SuffolkSaysThanks' Campaign? - It's helping friends, families, neighbours across Suffolk to post messages of thanks online, and acknowledge acts of kindness from those who are going the extra mile to put smiles on our faces. Visit:

The government announcement to - lose weight, exercise more, and consider calorie intake to fight the Covid19 virus causing concerns for families coping with eating disorders - For information about eating disorder support, visit our 'Eating Disorders Advice page, or go to the Wednesday's Child website:

Public Heath Suffolk survey for those living in Brandon - If you live in Brandon, Public Heath and HealthWatch Suffolk would like to know what having a healthy lifestyle means to you and your family, and what things would help you to be healthier. Complete their short survey here -

The Recovery College - NSFT have released a new timetable of wellbeing zoom sessions and webinar courses for August - Courses available include: Eating for Wellness, Sleep and Recovery, Living Well with OCD, and Anxiety Management. Courses are open to anyone over 16. For timetable information and to register, For more information, e-mail;

New Mental Health Support Services Resource - For families during the coronavirus restrictions: Covid19 Mental Health Resource 

Visit the COVID-19 Emotional Wellbeing Information Hub on Healthy Suffolk website - The Covid19 Hub offers resources, guidance, tips and support for wellbeing. Visit:

Bear video about Protective Equipment PPE - Created by Suffolk Children's Centres for children, and children and young people with learning disabilities:'Suffolk Children's Centres explain about PPE' video 

To contact your local Childrens Centre visit: 

HealthWatch Suffolk ‘My Health, Our Future’ surveys - To find out how the coronavirus pandemic has been affecting young people's mental health during lockdown. View survey results on: HealthWatch website - What we have found

First Response Mental health helpline - Norfolk and Suffolk NHS Foundation Trust (NSFT) 24/7 First Response helpline offers immediate support to anyone of any age with mental health difficulties during the coronavirus pandemic. The freephone service provides self-help advice, support and signposting. Call the First Response helpline: 0808 196 3494

Home But Not Alone’ service - Connects volunteers with vulnerable people in need of support during lockdown. For more information visit the: Suffolk County Council website  People can request support by calling the Home, But not alone helpline: 0800 876 6926

 See previous news bulletins

Coronavirus related information and advice for families:

NHS Every Mind Matters website -  useful coronavirus and wellbeing advice

Families Under Pressure website - has good tips for parents and carers

Covid-19 information and resources for families in Suffolk

Coronavirus words and pictures guide for young children

The Source - Coronavirus information for young people in Suffolk

Covid-19 information for carers supporting someone with an eating disorder 

Coronavirus GP information in other languages

Children’s Commissioner Children’s Guide to Coronavirus 

Coronavirus book for children

Activities and things families can do in lockdown:

Suffolk Minds resources and activities for children, parents and carers to do at home

30 Day Whats Up Challenge - 30 things young people can do with friends and family to support their emotional health and wellbeing at home.

The Art of being 2 metres Apart! Competition - A time capsule competition in partnership with Suffolk Archives and The Hold ( to capture  history of the day a virus called Covid-19 came to town, and help children and young people express their feelings creatively during lockdown. Visit: The Source website - Art of being 2 metres Apart! Competition    

Local Mental Health Support Services:

Get advice and support for Children and Young People aged 0-25 from the Emotional Wellbeing Hub - Contact the Emotional Wellbeing Hub 

Get support for a child or young person through a Common Assessment Framework (CAF) -

Get help from the School Nursing ChatHealth Service - Young people can Text 07507 333356 for confidential health advice from a school nurse (available Mon-Fri 9.30am to 4.30pm).

Get help from Wellbeing Suffolk on common mental health issues - For people of all ages. Visit: Wellbeing Suffolk website

Get free online counselling and support for a young person through Kooth - An online emotional wellbeing support service to support young people aged 11 to 25-years-old. Visit: 

To find out more watch this video: 'Kooth, free, safe and anonymous online support for young people'.

Charities and organisations that provide information, advice and support:

YoungMinds Parent Helpline: 0808 802 5544 (Mon-Fri from 9:30am to 4pm). 

YoungMinds Crisis Text Messanger Service Text: 85258 (24/7) A free service for young people experiencing a mental health crisis.  

The Samaritans - Call 116 123 (free 24/7 support) You can talk to them about whatever’s getting to you (you don’t have to be suicidal to contact). Visit:

MindEd for Families - A website that provides practical advice and guidance to help you support your child. Visit:

Suffolk Parent Carer Network (SPCN) - Have produced a Mental Health Support Pack for Parents, Carers and Practitioners, which contains a directory of useful services and organisations. Download: SPCN Emotional Wellbeing & Mental Health Family Support pack.

For more information visit: Suffolk Parent Carer Network Website

Emotional Wellbeing Support Groups for young people:

List of local emotional Wellbeing support groups for young people

Please lets us know if you provide a local support group that supports children and young people's mental health and wellbeing, email:  

Other Emotional Wellbeing Support in Suffolk:

The Source website for young people in Suffolk - Provides information and advice to young people on a range of topics, including emotional health and wellbeing. Visit:   

Moodwise website for 16-25 years old - Has lots of national and local digital tools and resources to help young people find things to make them feel better. Visit

New proposed model to transform Children, Young People and Families Mental Health services in East and West Suffolk - The East and West Suffolk Clinical Commissioning Groups (CCG), Norfolk and Suffolk Foundation Trust (NSFT) and partner orgainsations who work with Suffolk families, are drawing up a new 10 year plan for changes to how CAMHS services will be delivered in the future. Some of these changes have already begun and others will take time. For details read: Proposed new model for children and young people's mental health services (Please note that the survey within this document is now closed.)

The East and West Clinical Commissoning Groups have gathered views of more than 4,000 people in Suffolk for what the future mental health services model should look like, and they are now moving forward to the design phase.

To keep up-to-date on whats happening next, visit: 

If you'd like to get involved in this work, please email: using #averydifferentconversation in the subject field.

Below is a shortlist of services & organisations categorised by age:

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