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I'm worried about my child's mental health

   Find information and support to help you and your family cope with emotional wellbeing and mental health issues.

Tell us what you think about the Emotional Wellbeing Gateway website by clicking on the feedback tab to the right of screen.

Does your child need urgent help?

If it's not a life threatening emergency call NHS 111 and they will talk you through what happens next.

Suffolk Children and Young People's Emotional Wellbeing Hub 


The new Emotional Wellbeing Hub replaces the current NSFT (Norfolk & Suffolk NHS Foundation Trust) Access and Assessment Service for 0-25-year olds, providing a simple process for professionals, families and young people to make a referral or get advice about wellbeing and mental health services. Find out more

Local Support Services:

Getting support through the Common Assessment Framework (CAF)

Children, young people and their parents can use the Common Assessment Framework to work with teachers or other professionals to assess and discuss what support would make a difference and enable them to cope. Information on the CAF can be found at

Getting help from the School Nursing - ChatHealth Text Service

Text 07507 333356 for confidential health advice from the school nurse (available Mon-Fri 9.30am to 4.30pm).

Getting help from Wellbeing Suffolk

Wellbeing Suffolk provides free advice and support across Suffolk for people of all ages.

Young people aged 16+ can get help from Wellbeing Suffolk by completing an online referral form, by talking to their GP, or to any other practitioner who is working with them. They can also call the local team on 0300 123 1781.

If you want to get support for your child who is 15 years old or younger the first step would be to talk to your GP or to another practitioner who is working with your family, because they can help you make a referral to the wellbeing service.

Charities and organisations that provide information and advice:


If you are a parent needing help, you contact the YoungMinds Parent Helpline on 0808 802 5544 (Mon-Fri from 9:30am to 4pm). 

MindEd for Families

MindEd for Families provides practical and evidenced-based advice and guidance to help you support your child. Parents have worked with mental health practitioners and NHS England to develop the information on their website which can be found here -

Emotional Wellbeing Support Groups for young people:

We have compiled a list of local community groups who provide emotional wellbeing and mental health support to young people.

List of local emotional Wellbeing support groups for young people

If you provide a group that supports children and young people's emotional wellbeing and you would like to be included in our list (above) or if you are aware of a group that we do not have listed - please get in touch and let us know contact:   

Latest News on Emotional Wellbeing in Suffolk:


Newmarket’s Needs Met Events 

Suffolk Mind have organised some free 'Suffolk Needs Met' courses for anyone - friends, family and professionals who would like a better understanding of what it means to be emotionally healthy. The following course dates are available which are all taking place in Newmarket:

Monday 29th October, 5.30pm – 9pm, Newmarket Academy.

Wednesday 21st November, 9.30am – 1.30pm, Tesco Community Centre.

Tuesday 4th December, 9.30am – 1.30pm, Tesco Community Centre.

For course details and to book a place online, go to the Suffolk Minds website


Mental health banner

Mental health services in east & west Suffolk

This consultation is described as "a unique opportunity to express your views about how mental health and emotional wellbeing services are developed and delivered across east and west Suffolk."

Rather than asking about individual services, the consultation wants views on mental health and emotional wellbeing services "in all their variations, from maternal mental health to eating disorders to dementia, to name but a few."

Read more.

If you have a bereaved young person they can find support available on The Source.


The Source website has updated their advice page to help support young people in Suffolk to cope with a bereavement in the family. There is also advice to help a grieving friend.

Families can also find help and support from these information and advice pages: 'bereavement and young people' and 'children and bereavement'.

SENDIASS has launched a new website to help families 


Suffolk SENDIASS (Special Educational Needs and Disabilities Information Advice and Support Service) have now launched a new website to provide confidential and impartial information, advice and support services on issues relating to Special Educational Needs and Disability (SEND). Visit: 

Public Health Suffolk 'Connect and Share' Campaign

A new Public Health campaign has been launched that aims to increase awareness of social isolation and loneliness through supporting local people to become better connected and to make a pledge.


In Suffolk around 32% of 16- 24 year olds have said they feel lonely ‘often or all the time’. 

If you know a young person who may be affected by loneliness or social isolation please visit The Source website at:   

Click here for more details about the Connect and Share Campaign.   

Below is a shortlist of services & organisations categorised by age:

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