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Coronavirus update: Organisations offering activities and support. Our Coronavirus page can help with local information. Go to Community Action Suffolk to see how local groups can help isolated people.

Coronavirus information

Page updated: 06/04/2020

How to help others

Home, but not alone

Home But Not Alone This service has been launched to help connect people who want to volunteer in their communities with neighbours who are most in need. The telephone number for those in Suffolk who are in genuine need of help is freephone 0800 876 6926 and will be staffed from 9am to 5pm, seven days a week. You can download the free app, called Tribe Volunteer from the Apple app store and Google play store

Community Action Suffolk is working with partners SCF, SALC and SCC to map the amazing community response to Covid-19. Please register your community group with Community Action Suffolk and let them know how you are helping local people

If you have a record on InfoLink, please update it and let the community know what activities and support you are offering

Help for staying at home

Keep Moving Suffolk: Keep Moving Suffolk is a local campaign to support & encourage people to get active and stay active, in response to the Coronavirus outbreak

Age UK Suffolk Worried about your shopping? As part of our commitment to support older people in their own homes, our Home Help service are co-ordinating requests for shopping deliveries for our Home Help clients and the wider community. If you are worried about how you are going to get your shopping, please contact our Home Help service. Call 01473 357070

Suffolk Family Carers Contact our Information Hub on 01473 835477, email us on Latest information about services 

Dementia Together free helpline - 08081 688 000 The helpline will continue to be available 7 days a week for continuous support throughout this difficult time. Dementia Together Navigators will also be able to complete a detailed assessment over the phone offering support, education and a listening ear to you throughout this difficult time.

Suffolk Libraries: eLibrary Download and stream free eBooks, eAudio, magazines, newspapers, films, documentaries and music. Free with a library card number, which you can get online:

Online events & activities Check out your library’s social media page for details of live, online events, such as baby bounce and tot rock. We’ll be updating this website with a list of events soon. Find your library’s social media accounts on library pages.

Befriending Services If you are concerned about meeting at groups, many befriending services offer telephone support

Organisations that are helping isolated people

Emotional Wellbeing and Mental Health Support If you are worried about the emotional wellbeing of a child or young person, you can find information and advice and support services on the Emotional Wellbeing Gateway

Coronavirus (COVID-19) information on

Stay at home. Help the NHS. Save lives

Suffolk County Council coronavirus (COVID-19) information, including FAQs, schools guidance, business advice and service changes. Please visit for the latest update from Stuart Keeble, Director of Public Health, about COVID-19 in Suffolk.

About Coronavirus in Suffolk - Easy Read Guide

Suffolk School Closures

Please go to to see if your school is open

Help for young people

Young people in Suffolk can find information and advice about Coronavirus and how to stay emotionally well at home on The Source website

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