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How can I avoid scams?

Scams are created to trick you into handing over money or personal details. They can be targeted at businesses or individuals. Victims are often left feeling a sense of shame and social isolation, but don't feel embarrassed as it can happen to anyone.

Shopping Scams
  • If it looks too good to be true, it probably is
  • Any doubts about a website or a trader, don't share your financial details
  • Be careful on Black Friday and Cyber Monday
  • ALWAYS read the small print -  you may be entering into a contract for monthly payments. Don't set up a Continuous Payment Authority
  • Pay by credit card first, then debit card, both offer increased protection. Avoid money transfer!
  • Act quickly - If you think you have been a victim of fraud, contact your card/account provider
  • Check out online review sites before purchasing
  • Subscription & voucher traps - watch out for "free" items
How to spot a scam

Scammers will:

  • contact you out of the blue
  • ask for personal or financial details
  • put you under pressure to respond quickly
  • ask you to keep their offer a secret
  • make promises that sound too good to be true

You should:

  • verify their identity
  • look out for grammatical or spelling mistakes
  • never give out your bank details
  • never send money to someone you don’t know
  • say no to persuasive sales talk
Always report a scam 0808 223 1133

Please report scams to Trading Standards via Citizens Advice Consumer service on 0808 223 1133 or via their online reporting service. If you have lost money or given a scammer your financial details, contact your bank immediately.

Forward scam text messages to 7726.

Send scam emails to the National Cyber Security Centre at report@phishing.gov.uk

Trading Standards

Contact: Trading Standards Reception

0808 223 1133 (all calls are managed by Citizens Advice Consumer Service and then referred to us for criminal investigations)

email tradingstandards@suffolk.gov.uk

Suffolk Trading Standards | Suffolk County Council

Page last updated: 24/12/2021

Further information

Friends Against Scams - protecting and preventing people from becoming victims of scams by empowering people to take a stand against scams

 Think Jessica - Protecting elderly & vulnerable people from scams. Committed to protecting people from fraud

Become a Trading Standards Champion!

Receive a weekly email from the team with details of the scams and rogues targeting the County: www.suffolk.gov.uk/JoinTheFight

Get a FREE "No cold callers" sticker for your door

Get a FREE "No cold callers" sticker for your door. Email Trading Standards with your name and address on tradingstandards@suffolk.gov.uk


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