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Financial hardship help and advice | Community Directory

Coronavirus information

Organisations offering activities and support. For local information go to Coronavirus information.

Suffolk Advice and Support Service helpline: 0800 068 3131 for free financial advice or support.

Home, But Not Alone emergency helpline: 0800 876 6926 for urgent help

Financial hardship help and advice

Last updated: 29/10/2020

Suffolk Advice and Support Service Helpline (SASS) 0800 068 3131

Hardship Fund: For financial advice or support with access to food, call The Suffolk Advice and Support Service 0800 068 3131.

9am to 5pm Monday to Friday You can leave your name and number outside of these hours and somebody will call you back within 1 working day

Get free professional advice in confidence. Call us to have a chat about:

  • your mortgage or credit cards
  • rent arrears or other debts
  • COVID-19 related concerns and what it means for you and/or your family
  • access to food
  • one off grants for things such as:
    • white goods
    • fuel vouchers
    • other unforeseen expenses

What other help is available?

Home, But Not Alone emergency phoneline 0800 876 6926

You can call the Home, But Not Alone phoneline if you live in Suffolk and need urgent help due to the impact of the COVID-19 pandemic.

The Home, But Not Alone service may be able to link you with local groups or shops who can support you to access essential supplies.

This emergency phoneline is for people who:

  • do not have any support available from friends, family or neighbours
  • are struggling for food, medicines or other essential supplies
  • are feeling lonely and isolated

If any of these apply to you, call 0800 876 6926 (available 9am to 5pm, from Monday to Friday)