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Information for volunteers and practitioners

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The Emotional Wellbeing Plan 2020 (EWB 2020) outlines 5 big ideas (above) which are based on what children, young people and their families have told us. Key to this change is everyone taking responsibility to support children and young people with their emotional wellbeing.

By working in collaboration with mental health specialists, parents and carers, children and young people and workforce development specialists we are now able to offer practitioners and parents/carers the opportunity to access a wide range of free face-to-face and e-learning training and development courses. The aim is to enable people to:

  • understand what it means to be emotionally healthy
  • become more confident and skilled in supporting children and young people potentially with emerging or mental health issues.

Information and details of how to book onto the training is available on the Suffolk Learning website –

Suffolk Children and Young People's Emotional Wellbeing Hub 


From April 16th 2018, the new Emotional Wellbeing Hub will replace the current NSFT (Norfolk & Suffolk NHS Foundation Trust) Access and Assessment Service for 0-25-year olds in East and West Suffolk, providing professionals with a simple process to make online referrals for a child or young person in need of wellbeing and mental health support services. Find out more and make a referral.

Latest Emotional Wellbeing and Mental Health news in Suffolk:


30 Day What's Up Challenge launched to support young people’s emotional wellbeing 

If you know a young person who may be feeling a bit blue and are in need of a boost, the 30 Day What’s Up Challenge could be just what they need to get their thoughts into shape for the year ahead. 

The '30 Day What’s Up Challenge' aims to support young people, encouraging them to take part in simple activities they can do to look after their emotional wellbeing. The ideas and suggestions are informed by the five ways to wellbeing which are known to support emotional health. The five ways to wellbeing are Be Active, Give, Keep Learning, Take Notice and Connect with others. (For more details on the Five Ways to Wellbeing visit:

From 1 February to 2 March 2019, The Source for young people in Suffolk, are posting out daily challenges on their Facebook, Twitter and website that young people can get involved in with schools, friends and family. 

14 Schools and over 150 organisations across Suffolk, including pharmacies and GP practices, have signed up to support the campaign, which is being run by Suffolk County Council Public Health, in partnership with OneLife Suffolk, TheSource, and Healthwatch Suffolk. If your school or organisation are interesting in receiving a campaign pack, please email   Find out more


Royal College of Psychiatrists has a new Mental Health section co-produced with young people

The mental health section on the Royal College of Psychiatrists website has been given a brand new look, with information that has been developed with psychiatrists and young people on a range of emotional wellbeing issues, such as, 'how to cope when life is difficult', 'when bad things happen', advice on drugs and alcohol, and gambling. There is also a parent and carer section that includes advice on behavioural problems, a death in the family, and the emotional cost of bullying which are useful to refer parent/carers to. Find out more


The Anna Freud Charity has launched a new website for young people

The children's mental health charity have created 'On My Mind' which is a new website that has been co-produced with young people for young people. It has useful mental health information you can signpost teens to, like - what is a referral and how do I get one? And features a Youth Wellbeing Directory to find support. It also has a great jargon buster section which explains about the different mental health terms and conditions which is useful to anyone. Find out more 


Have you heard about the YoungMinds Crisis Messenger Service?

The YoungMinds Charity have a crisis messenger service that provides free, 24/7 crisis support to young people from across the UK, who are experiencing a mental health crisis such as: suicidal thoughts, abuse or assault, self-harm, bullying and relationship breakdown. They can text anonymously, and for free (from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus). Texts are picked up by  trained volunteers. Young people can send a text to: 85258. Help spread the word to your parent/carers and young people. Find out more


BBC Loneliness Experiment - The Anatomy of Loneliness 

The BBC have carried out one of the largest loneliness studies to find out 'Who feels lonely?'. The study looked at all age groups and backgrounds, and the results showed young people as the loneliest age group. Their podcasts from the study helps provide a better understanding of loneliness and what can help. Find out more

If you know a young person who may be affected by loneliness they can go to: 

Help raise awareness of social isolation and loneliness throught the Public Health Suffolk 'Connect and Share' Campaign   


Stay Alive App Launched - This app should be on everyones phones!

This app has long been awaited for by professionals, staff and families. The app is vital for suicide prevention and who to contact in a crisis. It lists information on all national and local mental health services, which includes emotional wellbeing support services in Suffolk, giving you quick access to various helplines and self-help websites for when your always on the go. The app is available from the App Store & Play Store. Full details here


If you know a bereaved young person - they can find support on The Source.

The Source website for young people have updated their advice page to help support young people in Suffolk to cope with a bereavement in the family. There is also advice for how to help a grieving friend.

Professionals can signpost families to these information and advice pages for help and support: 'Bereavement and young people' and 'children and bereavement' 

New Public Health Campaign launched

A new 'Connect and Share' Campaign to increase awareness of social isolation and loneliness through supporting local people to become better connected and to make a pledge.

To support young people feeling lonely or socially isolated, you can find advice on The Source website, visit:

Below is a shortlist of services & organisations categorised by age:

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