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Barnardo's Helpline in Suffolk (except in Waveney)

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In February 2022, Barnardo’s launched a phoneline service in Suffolk. It's a free and confidential emotional wellbeing service for parents, carers and young people aged 0-25 years. 
The phoneline helps to guide and signpost people to wellbeing information, advice and resources, and  direct callers to any appropriate support services. 
Please note they cannot provide help with any clinical mental health referrals (You should contact the Emotional Wellbeing Hub or your GP for this)

The Barnardo's Phoneline Service number is: 03456 002 090, and press Option 2. The helpline is available: Monday-Friday, 9am-5pm.

We have a voicemail facility where you can leave a message, we will get back to you.

For urgent mental health crisis support, contact NHS 111 and press option 2

For Waveney and Lowestoft mental health support services visit: www.justonenorfolk.nhs.uk 


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