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Advice & Information

Complain about a childcare provider

Please speak to your childcare provider about any concerns you may have with your child’s experiences, contract, payment, funding queries or entitlements. If you feel the situation has not been resolved you can: Ask for a copy of the complaints procedure if you don't already…

Depression in children and young people - information and advice for parents and carers

Tell us what you think about this section of the website by clicking on the feedback tab to the right of your screen. What is the difference between low mood and depression in children and young people? Low mood may come and go, whereas depression…

Early Years Pupil Premium (EYPP)

EYPP is additional funding a childcare provider can claim for your child. It is an additional £302 per year to spend on enriching your three and four-year-old child’s early education. Last reviewed May 2021

Eating disorders in children and young people

What are the different types of eating disorders? Anorexia - is where a person is of low weight due to limiting their food intake. Bulimia - is where a person eats large quantities of food (binges), and to keep off the weight from overeating they vomit,…

Education, Health and Care Needs Assessments and Annual Reviews: documentation and guidance

  An Education, Health and Care (EHC) Needs Assessment can be requested by parents, carers, teachers or any other professional involved with a child or young person; they can also be requested by a young person over the age of 16. You can read more information…

Elective Home Education (EHE)

Educating your child at home Elective Home Education is where parents choose to exercise their legal right to take responsibility for educating their children at home. The decision to Electively Home Educate should be taken solely by parents and schools should not seek to influence…

Emotional Wellbeing Gateway - Mental Health Services & Support

Whether you are experiencing mental health issues, are worried about someone you care for, or want to know how to stay mentally well, the Gateway website is the place to go for families and professionals to access mental health support services in Suffolk  

Emotional Wellbeing Hub - Other help and support

(Image of Emotional Wellbeing Hub logo) Due to the high level of demand for our service. The Emotional Wellbeing Hub has collated the following resources to help support families and professionals. if you require urgent support for your mental health please call the First Response…

Finding and choosing childcare

Finding and choosing childcare can seem scary. Here is some information and advice to help you find the right type of care for your child.  Last reviewed February 2022