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  1. Contact Customer First (Social Services)

    Customer First is the first point of contact for social services in Suffolk. We deal with enquiries and referrals about adults, children and mental health assessments. If you are unsure if your enquiry is about social care, contact us. We will be happy to assist you…
  2. Keep well and active

    Find support to stay healthy, social and independent in your community, including advice on volunteering, work, falls, disabilities and mental health. DementiaFind support to manage dementia and memory loss, including information about living at home, caring for someone and legal matters. Falls and fall preventionLearn…
  3. Suffolk Information Partnership

    The Suffolk Information Partnership (SIP) is a network of organisations supporting people in Suffolk with information and services around care, health and wellbeing. We meet regularly to share updates on our services and discuss topics of interest so that we can work together in a more coordinated…
  4. Grief and Loss

    This page provides information about bereavement, and where you can get advice and support. Coping with grief and loss There’s no right or wrong way to grieve. You may feel shock, numbness – usually the first reaction to loss, feel in a daze, overwhelming sadness,…
  5. Mental Health and Parenting

    Many parents and carers struggle with mental health problems while caring for their children. The key thing is to talk to someone and not be afraid to get some extra support so that you can continue to provide a safe and loving environment for your children. Below we have…
  6. Suicidal feelings in children and young people

    The above Suffolk Mind video titled 'Understanding Suicide', helps explain why someone, whether they are an adult or young person, may feel suicidal due to unmet emotional needs. If you know someone in immediate danger of taking their life Call 999. If the person is…
  7. Trauma

    This page provides information and support about Post-Traumatic Stress Disorders (PTSD)  Overview of Post-traumatic stress disorder (PTSD)  PTSD is an anxiety disorder caused by experiencing or witnessing a  stressful, frightening or distressing event or serious injury.  Any situation that a person finds traumatic can cause PTSD. Symptoms of PTSD can include: flashbacks, reoccurring…
  8. Addiction

    This page provides information about addiction, and where you can get advice and support. Overview of addiction People who suffer from an addiction have an uncontrollable urge and compulsion to use dangerous substances or to engage in harmful activities despite knowing the negative consequences these…
  9. Depression in children and young people

    What is the difference between low mood and depression in children and young people? Low mood may come and go, whereas depression is when a child or young person is  struggling with feelings of sadness over a long period of time that won't go away.…
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