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Advice & Information

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Finding and choosing childcare

Finding and choosing childcare can seem scary. Here is some information and advice to help you find the right type of care for your child. 

Funded childcare for working parents of 3 and 4-year-olds

Last reviewed: February 2021 All 3 and 4 year old children can have 15 hours funded early education a week over 38 weeks of the year. That’s 570 hours every year until they start school. Some childcare providers offer fewer hours each week that can be…

Funded 30 hours childcare eligibility requirements

To access a funded 30 hour place the family must have a valid code and the child must be of eligible age. Suffolk County Council can only fund places where the eligibility codes meet the requirements set by the Department for Education (DfE), and where…

I'm worried about my child's mental health

   Find information and support in Suffolk to help you and your family cope with emotional wellbeing and mental health issues. Does your child need urgent help? If it's an emergency call 999. If it's not life threatening call NHS 111. Call First Response: 0808…

Bereavement and young people

Losing someone important to you is one of the hardest things to experience in life. If you're young, bereavement can be even more difficult. But support and advice are available to help you get through it. Your teenage years can be a lot of fun,…

Elective Home Education (EHE)

Educating your child at home Elective Home Education is where parents choose to exercise their legal right to take responsibility for educating their children at home. The decision to Electively Home Educate should be taken solely by parents and schools should not seek to influence…

Raising low self-esteem

We all have times when we lack confidence and don't feel good about ourselves. But when low self-esteem becomes a long-term problem, it can have a harmful effect on our mental health and our lives. What is self-esteem? Self-esteem is the opinion we have of…

Worried about your teenager?

It can be difficult for parents to tell whether their teenagers are just "being teens" or whether there is something more serious going on. Many of the symptoms listed below can often be attributed to normal teenage behaviour. However, if you're worried, it can be helpful…

A parent's guide to autism

Parents often feel relieved when they finally receive a diagnosis of autism, because they have an explanation for their child's behaviour. Receiving a diagnosis may come as a shock, and it can take a while to accept what you're being told.  It can sometimes be…

Frequently asked questions and answers for parents & carers

Making the transition from childhood to adulthood is an exciting but potentially difficult process for any young person and will take a number of years. For young people with additional needs, this transition can be even more challenging and take a fair amount of preparation…