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Advice & Information

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Finding and choosing childcare

Finding and choosing childcare can seem scary. Here is some information and advice to help you find the right type of care for your child. 

Early Years Pupil Premium (EYPP)

EYPP is additional funding a childcare provider can claim for your child. It is an additional £302 per year to spend on enriching your three and four-year-old child’s early education. Last reviewed May 2021

Twos Count Here

Early years and childcare provider that have taken part in the Twos Count Here project have developed their provision with the unique needs of two year olds in mind. In the Early Years and Childcare Directory please select the relevant filter to see which childcare providers have…

Complain about a childcare provider

Please speak to your childcare provider about any concerns you may have with your child’s experiences, contract, payment, funding queries or entitlements. If you feel the situation has not been resolved you can: Ask for a copy of the complaints procedure if you don't already…

I'm worried about my child's mental health

   Find information and support to help your family cope with emotional wellbeing and mental health issues. Does your child need urgent help? If it's an emergency call 999. If it's not life threatening call NHS 111. Call First Response: 0808 196 3494. 24/7 freephone service…

Bereavement and young people

Losing someone important to you is one of the hardest things to experience in life. If you're young, bereavement can be even more difficult. But support and advice are available to help you get through it. Your teenage years can be a lot of fun,…

Raising low self-esteem

We all have times when we lack confidence and don't feel good about ourselves. But when low self-esteem becomes a long-term problem, it can have a harmful effect on our mental health and our lives. What is self-esteem? Self-esteem is the opinion we have of…

Worried about your teenager?

It can be difficult for parents to tell whether their teenagers are just "being teens" or whether there is something more serious going on. Many of the symptoms listed below can often be attributed to normal teenage behaviour. However, if you're worried, it can be helpful…

A parent's guide to autism

Parents often feel relieved when they finally receive a diagnosis of autism, because they have an explanation for their child's behaviour. Receiving a diagnosis may come as a shock, and it can take a while to accept what you're being told.  It can sometimes be…

Primary Mental Health Workers for Schools in Suffolk

What are Primary Mental Health Workers (PMHWs)? Primary Mental Health Workers (PMHWs) offer consultation, support and guidance to school staff working with children and young people who are showing mild to moderate mental health concerns. School staff can contact their Primary Mental Health Worker if they…