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  1. Barnardo's Phoneline Service

    Barnardo’s phoneline service helps to guide families to emotional wellbeing support via the Emotional Wellbeing Hub helpline The Barnardo’s phoneline service is a new additional option that has been added to the Emotional Wellbeing Hub helpline to help support parents, carers and young people aged…
  2. About the Local Offer

    Suffolk’s Local Offer gives you clear, accessible and accurate information about the services available for children and young people with special educational needs and/or disabilities (SEND). In Suffolk we want services that are able to respond to local needs and aspirations. This is why children,…
  3. Cognition & Learning Service - Engagement Model

    Welcome to the Engagement Model information site for Suffolk. This area is aimed at SENDcos and teachers who are working with pupils with significant and profound learning needs. What is the engagement model? The Engagement Model is the statutory assessment tool for all young people…
  4. You said, we did

    Under the Children and Families Act 2014, Local Authorities have a duty to consult and co-produce the Local Offer. The Suffolk Local Offer launched in September 2014 and since then we have been working with and gathering feedback from parents & carers, children & young people and…
  5. Health Services in Ipswich, East and West Suffolk

    Health provision in Suffolk is commissioned (purchased) differently based on your locality and often, by different organisations. Services are listed within the drop-down boxes below and the individual records provide (where applicable) information on access, referral and eligibility. If you’re unable to find the service…
  6. Roles of health professionals

    Children and young people aged 0 – 25 and their parents and carers may talk to a wide range of health professionals to find support. The different job roles and titles can become confusing, this page provides information on professionals who may come into contact…
  7. I'm worried about my child's mental health

        Does your child need urgent help? If it's an emergency call 999. If it's not life threatening. Call NHS 111 and press option 2 for 24/7 Mental Health Crisis Support. The video below titled 'Mental Health Myths (Mind your Language)' expains about common misunderstandings…
  8. Depression in children and young people

    What is the difference between low mood and depression in children and young people? Low mood may come and go, whereas depression is when a child or young person is  struggling with feelings of sadness over a long period of time that won't go away.…
  9. Emotional Wellbeing Hub - Other help and support

    (Image of Emotional Wellbeing Hub logo) Due to the high level of demand for our service. The Emotional Wellbeing Hub has collated the following resources to help support families and professionals. if you require urgent support for your mental health please call the First Response…
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