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  1. Complain about a childcare provider

    Please speak to your childcare provider about any concerns you may have with your child’s experiences, contract, payment, funding queries or entitlements. If you feel the situation has not been resolved you can: Ask for a copy of the complaints procedure if you don't already…
  2. Sleep

    This page provides information about sleep hygiene advice. Why is sleep important to our Mental Health? Sleep ‘recharges’ the brain at the end of each day, just like we need to charge a mobile phone battery after prolonged use. Maintaining a regular sleep-wake cycle allows…
  3. Depression

    This page provides information about depression, and where you can get advice and support. Overview of low mood and depression Low mood and depression affects people differently. You may feel down, sad, upset or tearful, empty or num, feel anxious, hopeless or worthless, You may no longer…
  4. Trauma

    This page provides information and support about Post-Traumatic Stress Disorders (PTSD)  Overview of Post-traumatic stress disorder (PTSD)  PTSD is an anxiety disorder caused by experiencing or witnessing a  stressful, frightening or distressing event or serious injury.  Any situation that a person finds traumatic can cause PTSD. Symptoms of PTSD can include: flashbacks, reoccurring…
  5. Roles of health professionals

    Children and young people aged 0 – 25 and their parents and carers may talk to a wide range of health professionals to find support. The different job roles and titles can become confusing, this page provides information on professionals who may come into contact…
  6. Grief and Loss

    This page provides information about bereavement, and where you can get advice and support. Coping with grief and loss There’s no right or wrong way to grieve. You may feel shock, numbness – usually the first reaction to loss, feel in a daze, overwhelming sadness,…
  7. Suffolk's SEND Strategy 2017 - 2020

    Please note: this page refers to the 2017-2020 SEND Strategy. For information about the 2021-2023 strategy click here. We have also developed a more detailed action plan that supports the strategy delivery and this, alongside the strategy forms our Ofsted/CQC SEND statement of action,which has…
  8. Cognition & Learning Service - Engagement Model

    Welcome to the Engagement Model information site for Suffolk. This area is aimed at SENDcos and teachers who are working with pupils with significant and profound learning needs. What is the engagement model? The Engagement Model is the statutory assessment tool for all young people…
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