Worried about the cost of living? Need some support? Find out more here

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  1. Complain about a childcare provider

    Please speak to your childcare provider about any concerns you may have with your child’s experiences, contract, payment, funding queries or entitlements. If you feel the situation has not been resolved you can: Ask for a copy of the complaints procedure if you don't already…
  2. Contact Customer First (Social Services)

    Last updated: 10/02/2022 Customer First is the first point of contact for social services in Suffolk. We deal with enquiries and referrals about adults, children and mental health assessments. If you are unsure if your enquiry is about social care, contact us. We will be happy…
  3. Contact us

    Contact the Suffolk InfoLink team Our help page might have the answer you're looking for, if not we can help you with: Logging into your Suffolk InfoLink account Guidance on updating your Suffolk InfoLink entry Feedback about the site Email  infolink@suffolk.gov.uk Phone  01473 265265  Contact the Suffolk…
  4. Cookies

    Like most websites we use 'cookies' to collect anonymous statistics about how people use the site, and to help us keep it relevant for the user. Cookies 'remember' bits of information from your visit to the site. A cookie is a simple text file that's…
  5. Coping with Financial Stress

    Are you feeling stressed or worried due to the recent cost of living increases?  FREE online workshops Coping with Financial Stress to help you cope: Monday 5th and 12th December Coping with Financial Stress - Wellbeing Suffolk (wellbeingnands.co.uk)
  6. Cost of living support

    Struggling to pay your bills? Looking for a foodbank? Find out what support is available in Suffolk to help you with the cost of living: https://infolink.suffolk.gov.uk/costofliving Help with: Food Fuel, Energy and Utilities Finance and Debt Housing Warm Spaces Support for Families Support for Older…
  7. Could you help us improve SEND Services in Suffolk?

    We believe that the best outcomes for children and young people with SEND occur when young people, parents/carers and professionals work together to jointly design, commission and review services, recognising each other’s experience, expertise and knowledge. Following the closure of the Suffolk Parent Carer Network,…
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