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Complain about a childcare provider
Please speak to your childcare provider about any concerns you may have with your child’s experiences, contract, payment, funding queries or entitlements. If you feel the situation has not been resolved you can: Ask for a copy of the complaints procedure if you don't already…Provider Services
The Provider Services team is at the forefront in ensuring that robust contract management systems are embedded across all specialist providers wherever a Suffolk child and young person is placed, this a statutory function. The team ensure specialist education providers are commissioned appropriately and continue…Resources to support the wellbeing of young adults and families
Emotional Wellbeing Gateway website - has information, advice and resources on mental health issues. (The site allows you to do a keyword search for local community support groups in your area.) Wellbeing Suffolk – The wellbeing service provides a range of online courses and webinars. Wellbeing in Education…Funded 30 hours childcare eligibility requirements
To access a funded 30 hour place the family must have a valid code and the child must be of eligible age. Suffolk County Council can only fund places where the eligibility codes meet the requirements set by the Department for Education (DfE), and where…Care, Education Treatment Reviews (CETR)
CETRs are focused on those children and young people who either have been, or may be about to be admitted to a specialist mental health / learning disability hospital either in the NHS or in the independent sector. CETRs bring together those responsible for commissioning…Suicidal feelings in children and young people
The above Suffolk Mind video titled 'Understanding Suicide', helps explain why someone, whether they are an adult or young person, may feel suicidal due to unmet emotional needs. If you know someone in immediate danger of taking their life Call 999. If the person is…Help to stay at home
How to live independently at home, including equipment and adaptations, meals, personal assistants, money and debt advice, and returning home from hospital. Adapting your home to work for you You may be able to make adaptations to continue living independently at home for longer. Find…Keep well and active
Find support to stay healthy, social and independent in your community, including advice on volunteering, work, falls, disabilities and mental health. DementiaFind support to manage dementia and memory loss, including information about living at home, caring for someone and legal matters. Falls and fall preventionLearn…How adult social care can help
Adult social care in Suffolk, care and support assessments, housing support, care homes, advocacy, DoLS, moving from children's services and how to contact us. Advocacy Find out what advocacy means and how to get advocacy for yourself or someone you look after. Care and support…Protecting people at risk of abuse
Last updated: 15/03/2021 Report abuse of an adult, the Multi-Agency Safeguarding Hub (MASH) and support for people at risk of radicalisation. Adult abuse and safeguarding Find out what counts as abuse, our responsibilities as a local authority and the Suffolk Safeguarding Adults Board. Multi-Agency Safeguarding…