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The Pensions Ombudsman (Complaints)

General Details

We are an independent organisation set up by law to investigate complaints about pension administration. We have legal powers to settle complaints and disputes, and our service is free, fair and impartial. When someone has tried to resolve a problem with their pension and isn’t satisfied with the outcome, they ask us to help.
We can also consider complaints about the actions and decisions of the Pension Protection Fund and about some decisions made by the Financial Assistance Scheme. We look at the facts without taking sides. And we have legal powers to make decisions that are final, binding and enforceable in court.

Our website will give you more details on the type of complaints we can and cannot deal with, how we deal with complaints, information to read before complaints are sent in and how to make a complaint.

Who to contact

Telephone
0800 917 4487
Email
enquiries@pensions-ombudsman.org.uk
Website
https://www.pensions-ombudsman.org.uk/
Social Media
 Follow us on Twitter
Address
10 South Colonnade
Canary Wharf
London
Postcode
E14 4PU

Where to go

Area served
Suffolk

Other details

Age Groups
Adults
Last Updated
01/11/2016

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