Skip to main content

CORONAVIRUS UPDATE:

Organisations offering activities and support. For local information go to Coronavirus Information,
Home But Not Alone phone line: 0800 876 6926,
or go to Community Action Suffolk to see how local groups can help isolated people.

Relay UK

General Details

Relay UK (Previously Next Generation Text) - helping people with hearing and speech difficulties communicate with anyone over the phone, using the national relay service.

Relay UK brings relay services for deaf, hard-of-hearing, and speech-impaired people right up to date with the latest app technology.  You don't need any special kit – just download the app from the App Store or Google Play onto your smartphone, tablet, or computer.

Contact us if you have a question or complaint about Relay UK, the Relay UK app, or setting up a TextNumber.

You can also use the SignVideo BSL interpreting service to contact us. Find out how to contact us with BSL.

Who to contact

Telephone
0800 7311 888
0800 500 888 (Textphone and Relay UK app)
Website
https://www.relayuk.bt.com/
Address
Relay UK Team Internal Box 14, Telephone House
170 – 175 Moor Lane
Preston
Lancashire
Postcode
PR1 1BA

Where to go

Area served
Suffolk

Other details

Age Groups
16-25 years, Children (5-11), Adults
Accessibility
Low vision resources, Sign Language, Audio Description

Local Offer Local Offer Record

More like this

Hearing impairment
Sensory impairment

Reviews

Sign in to write a review

Back to top