Relay UK
Relay UK (Previously Next Generation Text) - helping people with hearing and speech difficulties communicate with anyone over the phone, using the national relay service.
Relay UK brings relay services for deaf, hard-of-hearing, and speech-impaired people right up to date with the latest app technology. You don't need any special kit – just download the app from the App Store or Google Play onto your smartphone, tablet, or computer.
Contact us if you have a question or complaint about Relay UK, the Relay UK app, or setting up a TextNumber.
You can also use the SignVideo BSL interpreting service to contact us. Find out how to contact us with BSL.
Who to contact
- Telephone
-
0800 7311 888
0800 500 888 (Textphone and Relay UK app)
- Website
-
https://www.relayuk.bt.com/
- Address
-
Relay UK Team Internal Box 14, Telephone House
170 – 175 Moor Lane
Preston
Lancashire - Postcode
- PR1 1BA
Where to go
- Area served
- All Suffolk
Other details
- Age Groups
- 16-25 years, Children (5-11), Adults
- Accessibility
- Low vision resources, Sign Language, Audio Description
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