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East Suffolk Norse

East Suffolk Norse is a facilities and waste management services supplier operating in East Suffolk. The company is jointly owned by East Suffolk Council and Norse Commercial Services, one of the UK’s most dynamic and fast-growing service providers.

Ours is a 24/7 365 days a year operation with emergency call-out services provided to our larger customers. Our highly skilled and professional workforce mobilise to help our Local Authority partners to provide an emergency response at times of high winds, flooding or snowfall.

We provide our services to over 2,000 businesses and 100,000 domestic households every week. The services we provide range from emptying domestic wheeled bins at private homes to providing waste, grounds and facilities management services to large industrial and commercial parks. Our customers include:-

  • Schools
  • Land management agents
  • Large businesses
  • Sole traders
  • Charities
  • Emergency services
  • Local government

Home Alarms

We also have provision and monitoring of personal alarms used in the home by those who live alone, to summon help in the event of a fall or inability to reach the home telephone. Our service is mainly one of contacting someone in an emergency, ensuring emergencies are responded to.

Who to contact

East Suffolk Norse
Customer Services
03450 402020

Where to go

East Suffolk Norse
Rotterdam Road
NR32 2EF
View NR32 2EF on a map
Area served
East Suffolk

Days & Times

Main office open Monday to Friday, 8.30am to 5pm. Emergency call out available out of hours.

Other details

Age Groups

More like this

Help to live at home
Environment and conservation


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Fantastic Service Rated 5 out of 5
My mom had a fall a few weeks ago and the operator dealt with the situation in a very professional manner and arranged an emergency response quickly.

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Review submitted on 12/10/2021


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