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Hawthorn Family Hub - Ipswich | Community Directory

Hawthorn Family Hub - Ipswich

General Details

Family Hubs are places where families with children 0-19 can go to access a range of activities and support services, in a location that is handy for them.

To access any Health Visiting, visit www.suffolk.gov.uk/healthvisiting or drop in to your local Family Hub.

Our opening hours are: Tuesday 9:00am-5:00pm, Wednesday 9:00am-3:00pm and  Thursday 9:00am-5:00pm.

Who to contact

Name
Fiona Roseveare
Position
Manager
Telephone
01473 260882 or Suffolk Family Information Service on 0345 60 800 33
Email
thehawthorn@suffolk.gov.uk
Website
https://www.suffolk.gov.uk/children-families-and-learning/family-hubs/
Social Media
 Like us on Facebook

Where to go

Name
Hawthorn Family Hub - Ipswich
Address
Chantry Library
Hawthorn Drive
Ipswich
Suffolk
Postcode
IP2 0QY
Area served
Ipswich
Parking details
Free available parking spaces

Days & Times

Open Tuesday 9:00am to 5:00pm, Wednesday 9:00am to 3:00pm Thursday 9:00am to 5:00pm

Other details

Cost Details
Our services are free, however there may be a small cost towards some activities for equipment, food or drink.
Age Groups
Pre-school, Adults
Accessibility
Disabled Parking, Wheelchair Access, Adapted Toilet, Audio Loop

Accreditation details
Family Hubss are places where children under 5 years old and their families can receive seamless holistic integrated services and information, and where they can access help from multi-disciplinary teams of professionals.

Notes

The services we provide: Early learning and childcare links. Effective links with Jobcentre Plus. A base for childminders. Child and family health services. Support for children and parents with additional needs. Family support and parental outreach services - there's always lots to do and it's all free!Please contact us for more information.

Ofsted
View the latest Ofsted Inspection Report
Last Updated
01/06/2022

Local Offer Local Offer Record

Experience of including people with special educational needs and disabilities

Family Hubs are for families with children under five. In Suffolk we have joined up our Children’s Centre’s with our Health Visiting service, as we believe this will provide you with the best care and support.   The Children's Centre teams are made up of Health Visitors, Family Support Practitioners and Support and Information officers.

At the South Ipswich Family Hubs, we are committed to promoting and providing high quality learning and play opportunities. We believe in valuing and respecting each individual in a welcoming, accessible and inclusive environment. Each centre has an equal opportunity policy which is reviewed as a minimum yearly.   We offer a range of universal and targeted support and services which are designed to meet the needs of all users.

Where possible, all our group activities are planned to meet individual children’s needs. We work within the Early Years Foundation Stage framework, and will capture evidence of your child’s progress as she/he attends the Hub.   Play sessions will offer activities which can be arranged on different heights including floor level and we can adapt sessions to meet individual’s needs. All our toys and equipment are suitable for children aged 0 to 5 years and we have a range of specialist resources, including sensory equipment.

We offer a range of parenting courses to help support parents in managing challenging behaviours. Please see our timetable for a full list of groups and for more information.

Staff are on hand during our activities and can offer help and support as required. One-to-one support is available for families in the home and we will work in partnership with you and other agencies in meeting your families and child’s individual needs. Your child is at the heart of our service, and should you require additional help, we will work with you to help identify any areas of concern, ensuring your child’s wishes and feelings are at the centre of the support. We are trained to use the Common Assessment Framework to ensure that we are able to undertake a good assessment of your child’s needs, recognizing and building on their strengths.

Information, advice and guidance is available and we can help to signpost you to other relevant local services and support as required. These can include: 

  • The Special Educational Needs and Disability Information, Advice and Support Service (SENDIASS) which provides information, advice and support to young people and children with SEN or disabilities aged 0-25 and their parents, about education, health and social care
  • Suffolk Early Learning Together Service
  • Speech and Language Therapists
  • Behavioural Support Services
  • Specialist Services 

When it is time for your child to start attending nursery or school, we can support you through the transition period as we know this can be both challenging and an emotional time. Together, we can develop a transition passport which will help ensure that there is a smooth transition for you and your child.   We work closely with other agencies in the community.

Our Hubs are DDA compliant and are fully accessible from all entrances and exits. The site at Hawthorn has a disabled parking space outside the front entrance.

Our outdoor play areas have ramped access and consist of some concreted areas, softer outdoor flooring and artificial grass.  The garden has a mixture of high and low level beds, where children can dig, plant and watch things grow. Within the Hub we have accessible toilets with baby change facilities which include emergency alarms.  

The furniture within the Hub is entirely moveable and adaptable allowing us the flexibility of creating and moving spaces if required. All resources and equipment are displayed at child-height, and are fully accessible, allowing children to make independent choices about their play.

The Hub is an inclusive setting with staff experienced and trained in early years care and education.

Staff Training undertaken includes: 

  • ECAT – Every Child a Talker
  • Autism Awareness and supporting families
  • WelComm – staff are trained to undertake WelComm (Speech & Language) assessments and support parents in helping their child’s language development
  • Elklan – training to support staff working with children with speech, language and communication needs
  • Makaton
  • Relationships build brains
  • EYFS
  • Build and maintain relationships
  • Characteristics of effective learning
  • Children, trauma and violence
  • Boundaries
  • Helping parents who misuse substances
  • Solihull
  • Incredible years 0-5
  • Social Pedagogy
Contact
Fiona Roseveare
Telephone
01473 260882
Email
thehawthorn@suffolk.gov.uk
Conditions Supported
Autistic spectrum conditions
Communication difficulties
Health conditions
Learning difficulties
Mental health conditions
Physical disabilities
Sensory impairments

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Family support
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