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East Suffolk Eating Disorders Service - mental health service

The East Suffolk Eating Disorders service is made up of these two teams: Children and Young People’s Eating Disorder Team (CYP - EDT) and the East Suffolk Adult Team. Both teams offer a community service to young people and their families.

Age of service: The CYP-EDT covers children and young people up to their 19th birthday. The Adult Team offers a service for young people after their 19th Birthday.

The conditions we treat: For under 19-year olds we treat children and young people with changes in behaviours and thinking which may lead to eating disorders. For example: restricting food intake, increase in exercise, self-induced vomiting, other behaviours that may impact on weight, such as, over worrying about body image and shape. We treat young people with developing Anorexia Nervosa and Bulimia Nervosa.

For over 19-year olds the Adult Team assesses and treats young people with significant changes in behaviour and thinking including significant weight loss, significant restrictive eating, over-exercising, self-induced vomiting, daily binging, and engaging in other behaviours to lose weight.

What to expect from us:

CYP-EDT: We will contact you between 1-2 days of receiving your referral into our service. We would like to have a discussion with the parent/carer, or young person – if over 18, to hear about your concerns. This will help us to make a decision about how to proceed, and how best to support you and the young person. Our emphasis is to provide early support for under 19’s. We provide comprehensive assessment to determine need and risk. From this we develop a care plan with the young person and their family. We aim to start treatment within 28 days of a referral being sent to us, or 7 days if urgent, in accordance with targets set within the ‘Access and Waiting Time Standard for Children and Young People’. Treatment and therapy may include education and information about eating disorders, nutritional support and advice, meal planning and management, Cognitive Behavioral Therapy, Motivational Therapy and Family Based Treatment. We will assess the young person’s physical health.

Adult Team (for over 19 year olds): The Emotional Wellbeing Hub will contact you within a week to discuss your referral and the best way to support you. We would encourage you to involve close friends and relatives who can support you with your treatment but will respect your decision if you do not wish to do so. Our emphasis is to provide assessment and treatment for people with significant eating disorders with a focus on risk management and recovery. Treatment and therapy may include education and information about eating disorders, nutritional support and advice, meal planning and management, Cognitive Behavioral Therapy, and Motivational Therapy. We will assess the young person’s physical health.

How we support carers, including friends and family: We recognize the importance of families and carers and where possible, we work closely with them. We understand that talking about eating difficulties can be a sensitive issue to discuss and we offer time to talk to individuals and families.

We are currently developing a Parent/Carer Skills Based Program for the families of under 19 year olds, aimed at informing, educating and helping parents and carers to assist their child’s recovery from an eating disorder. We are looking to co-produce this with parents/carers and young people, with a focus on understanding the condition and building resilience.

We also offer a parent and carers support group, Breathing Space, which is run by our staff and parents together. This group runs on the first Monday of each month from 7.30pm-9pm, at The Taste Cafe, 426A Woodbridge Road, Ipswich, Suffolk, IP4 4EL. This group is a closed group to those who are in service with us. For further information contact Sarah Cross on 01473 279200 or John Russell on 07849395332.

Who to contact

Name
Sarah Cross,
Position
Clinical Team leader, Eating Disorder Team (CYP & Adult Team)
Telephone
01473 279200

Where to go

Name
Coastal Integrated Delivery Team
Address
Walker Close
Ipswich
Suffolk
Postcode
IP3 8LY
Area served
Ipswich, Aldeburgh, Hadleigh, Capel St Mary, Stowmarket, Stradbroke, Kesgrave, Eye, Framlingham, Wickham Market, Woodbridge, Felixstowe, Needham Market
Parking available
Yes
Transport
For bus services and time tables, please visit: www.suffolkonboard.com
Notes

Our clinicians are based at:  Coastal Integrated Delivery Team

Where we see people: Under 18’s - We see at the Child Treatment Centre at Walker Close, Ipswich. For over 18’s at the Integrated Delivery Team building, Walker Close, Ipswich. We see people in a variety of settings depending on clinical need, including clinics, hospital, GP surgeries and if necessary in their own homes.

Areas served? East Suffolk ED Service covers patients registered at the following list of GPs in East Suffolk: Bildeston Health Centre, The Birches Medical Centre, Kesgrave. Constable Country Medical Practice, Capel St Mary. Eye Health Centre. Fressingfield Medical Centre, Stradbroke. Grove Medical Centre, Felixstowe. Hadleigh Health Centre, Boxford. The Holbrook and Shotley Practice. Martlesham Surgery. Needham Market Country Practice. Barrack Lane Medical Centre, Stoke Park, Ipswich. Burlington Primary Care, Ipswich. Felixstowe Road Medical Practice, Ipswich. Hawthorn Drive Surgery, Ipswich. Ivry Street Medical Practice, Ipswich. Orchard Medical Practice, Ipswich. Ravenswood Medical Practice, Ipswich. Dr Solway & Dr Mallick Practice, Ipswich. Two Rivers Medical Centre, Ipswich. Church Farm Surgery, Aldeburgh. Framfield House, Woodbridge. Framlingham Surgery, Earl Soham. Little St John’s Street Surgery, Woodbridge. The Peninsula Practice, Alderton, Orford.  Saxmundham Health. Wickham Market Medical Centre, Rendlesham. Chesterfield Drive Practice, Ipswich (Landseer Road). Combs Ford Surgery. Debenham Group Practice, Otley & Grundisburgh. Deben Road Surgery, Ipswich. Haven Health, Felixstowe. Howard House Surgery, Felixstowe. Leiston Surgery, Yoxford. Norwich Road Surgery, Ipswich. Stow Health, Stowmarket. The Barham & Claydon Surgery. The Derby Road Practice, Pinewood. Ixworth Surgery, Stanton. Mendlesham Health Centre, Bacton. Walton Surgery.

Days & Times

Monday to Friday, 9.00am - 5.00pm
Time of day
Morning
Afternoon
Session Information
There is a general mental health out of hours service available. The contact number for this is 0300 123 1334.

Other details

Cost Details
Free at the point of delivery.
Referral required?
Yes
Referral and availability notes

Referral to our service is through the Emotional Wellbeing Hub. You can self-refer or contact your GP or your school nursing team.

The Emotional Wellbeing Hub will assess your referral and aim to contact you within a week of receiving your referral, depending on the level of risk. If you are under 19 years old and your referral is suitable it will be forwarded directly to the CYP-EDT for us to make contact with you. If you are over 19 years old and your referral is deemed high risk, you will be contacted within 48hrs. (If it is a life-threatening emergency call 999.)

An Emotional Wellbeing Hub practitioner will contact you or the service user by phone to discuss the information you have provided in your referral and they will determine if our service is suitable for you or if the needs of the service user can be best met with another service.

Age Groups
16-25 years, Children (5-11), Young people
Notes

If you are unhappy with any decisions about your young person’s care, please let us know. You can speak with your clinician, the team manager or use our formal complaints process by contacting complaints@nsft.nhs.uk or telephone 01603 421421.

Service users involved in planning
Yes

Local Offer Local Offer Record

Experience of including people with special educational needs and disabilities

Local Offer Details (This should contain a statement from the provider with specifics about their SEND capabilities including training and qualifications of staff/volunteers, the specific named contact at this provider that parents can approach with SEND related enquiries and links to Local Offer information on providers own website.)

What does your service do?

The East Suffolk Eating Disorders service includes these two teams: Children and Young People’s Eating Disorder Team (CYP - EDT) and the East Suffolk Adult Team. Both teams offer a community service to young people and their families.

Where is the service located and what area/s does it cover?

Our clinicians are based at Coastal Integrated Delivery Team, Walker Close, Ipswich.

Where do you see people? Under 18’s we see at the Child Treatment Centre at Walker Close, Ipswich. For over 18’s at the Coastal Integrated Delivery Team building, Walker Close, Ipswich. Depending on clinical need, we see people in a variety of settings, including clinics, hospital, GP surgeries and if necessary in their homes.

Who does your service provide a service for?

Young people up to the age of 19, with a focus on early intervention, and adults with a significant diagnosable eating disorder. The team can provide an eating disorders service for children and young people, and adults who have additional needs or disability. We will work closely with other professionals involved in their care. We work together with families and communities to support children and young people with special educational needs and disability to meet their potential and live healthy fulfilling lives in their community.

We would link with our neuro development team to co-work where appropriate dependent on the young persons assessed needs. The Trust has a specialist Learning Disability Service. for young people with whom we will work or provide consultation as required.

How can I start using the service?

For young people under 25 all referrals are made through the Emotional Wellbeing Hub. If you are under 19 and your referral is appropriate for the CYP-EDT you can expect to be contacted within 1-2 days of your referral by a clinician from the team. For young people over 19 you will be contacted by the Emotional Wellbeing Hub team within a week to discuss your referral. They will forward appropriate referrals to the Adult team.

How are decisions made about who can use the service?

CYP-EDT: We will contact you between 1-2 days of receiving your referral into our service. We would like to have a discussion with the parent/carer, or the young person if they are over 18 years old, to hear about your concerns. This will help us to make a decision about how to proceed, and how best to support you and the young person. Our emphasis is to provide early support for under 19’s. We provide comprehensive assessment to determine need and risk. From this we develop a care plan with the young person and their family. We aim to start treatment within 28 days of a referral to us, or 7 days if urgent, in accordance with targets set within the ‘Access and Waiting Time Standard for Children and Young People’. Treatment and therapy may include education and information about eating disorders, nutritional support and advice, meal planning and management, Cognitive Behavioral Therapy, Motivational Therapy and Family Based Treatment.

Adult Team (for over 19 year olds): The Emotional Wellbeing Hub will contact you within a week to discuss your referral and the best way to support you. We would encourage you to involve close friends and relatives who can support you with your treatment but will respect your decision if you do not wish to do so. Our emphasis is to provide assessment and treatment for people with significant eating disorders with a focus on risk management and recovery. Treatment and therapy may include education and information about eating disorders, nutritional support and advice, meal planning and management, Cognitive Behavioral Therapy, and Motivational Therapy. We will assess the young person’s physical health.

If you are unhappy with any decisions about your young person’s care, please let us know. You can speak with your clinician, the clinical team leader, or use our formal complaints process by contacting complaints@nsft.nhs.uk or telephone 01603 421421.

How do you communicate with children, young people and parents/carers? How are they involved in decisions about the services you offer?

At the first meeting with you we will offer an explanation tailored to the age of the child or young person, will be offered about the aims of the session and the limits of confidentiality.

For younger service users we would expect to include family members in all stages of care and treatment. We also encourage continued family involvement for those who are over 18 years of age in line with young people’s development and preferences for adult service users. 

Is your service fully accessible?

Any information we have can be translated into different languages if needed, and we are able to provide an interpreter service when needed, including sign language. Our buildings are fully accessible with disabled toilet access. We will organise home visits where necessary to ensure access to our service.

What training have staff supporting children and young people with SEND had or are having?

All staff are required to undergo

-              Autism awareness

-              Diversity and equality training

-              Learning Disability awareness

-              Safeguarding for adults and children

Contact
Sarah Cross, Clinical Team Leader
Telephone
01473 270200
Conditions Supported
Mental health conditions

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