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The Oaks Children's Centre Service - Felixstowe | Community Directory

The Oaks Children's Centre Service - Felixstowe

General Details

Family Hubs are places where families can access a Health and Children's Centre Service.


To access any Health and Children’s Centre service please visit www.suffolk.gov.uk/healthvisting


The Oaks Family Hub and Children’s Centre Service will be opening for drop-in Information, Advice and Guidance from 15th November. You will be able to ask about the services running in the area, book on to groups, access vitamins, breastfeeding information including access to breast pumps (if available) and speak to a member of the Children’s Centre team regarding any worries or support needs you or your family may have. Our opening times will be: Monday to Thursday 9am – 5pm, Friday 9am – 4:30pm.




Who to contact

Becky Brame
01394 694750 OR Suffolk Family Information Service 0345 60 800 33
Grange Road
IP11 2LA

For information about our Health Visitor Service please go to www.suffolk.gov.uk/healthvisiting

Where to go

The Oaks Children's Centre Service
The Oaks Family Hub
Grange Road
IP11 2LA
Area served
Venue Email
Parking available
Parking details
We have small car park in front of the Centre which includes disabled spaces.

Days & Times

Open Monday to Thursday 9:00am - 5:00pm, Friday 9:00am - 4:30pm. We are currently only open for pre-booked appointments.

Other details

Cost Details
Children's centre services are free, however there may be a small cost towards some activities for equipment, food or drink.
Age Groups
Pre-school, Adults
Disabled Parking, Wheelchair Access, Audio Loop

Accreditation details
Children’s Centres are places where children under 5 years old and their families can receive seamless holistic integrated services and information, and where they can access help from multi-disciplinary teams of professionals.

View the latest Ofsted Inspection Report
Last Updated

Local Offer Local Offer Record

Experience of including people with special educational needs and disabilities

Children’s Centre Name and Address:

Suffolk Coastal Children’s Centres –

The Oaks Family Hub    

Grange Road                                    


IP11 2LA                                          

Contact Details:

Oaks Children’s Centre,     (01394) 694750



Email Address


Named SEND Contact for our Centre:

Carol Riley – Oaks Children’s Centre.

How does Felixstowe The Oaks Children’s Centre Service cater for children and families with special educational needs and/or disability?


Children's Centre Services are for families with children under five. In Suffolk we have joined up our Children’s Centre services with our Health Visiting service and Early Education Team as we believe this will provide you with the best care and support.   The Children's Centre service teams are made up of Health Visitors, Healthy Child Practitioners and Health and Children's Centre Advisors.


At the Oaks and Sea Breeze Children’s Centre Service, we are committed to promoting and providing high quality health advice and learning through play opportunities. We believe in valuing and respecting each individual in a welcoming, accessible and inclusive environment.


Our Centres have a range of policies available to parents and professionals upon request, which are reviewed annually. These include equal opportunity as per the Equality Act (2010) and offer a range of universal and targeted support and services which are designed to meet the needs of all service users.


All our group activities are planned to meet the individual needs of children. We work within the Early Years Foundation Stage Framework, and will capture evidence of your child’s progress as s/he attends the centres. Play sessions will offer activities which can be arranged on different heights including floor level and we adapt sessions to meet individual needs. Our toys and equipment are suitable for children aged 0 to 5 years and we have a range of specialist resources, including portable sensory equipment and a sensory room.   Please note in light of adjustments we have had to make re COVID-19, we are only offering a small selection of groups, mainly aimed at non-mobile children at present.

We offer a range of parenting courses to help support parents in understanding and managing challenging behaviours.   We are only offering a limited service at present so please call or email us for further information on parenting courses.


How will staff support my child's needs?


Trained Staff are on hand during activities to offer help and support as required. One-to-one support is also available for families within the home environment and we will work in partnership with you, your child and other agencies in meeting your families and child’s individual needs.

Your child remains at the heart of our service, and should you require additional help, we will work with you to help identify any areas of concern, ensuring your child’s wishes and feelings are at the centre of any support plans. We are trained to use the Common Assessment Framework to ensure a thorough assessment of your child’s needs, recognising and building on strengths.

Information, advice and guidance is available and we can help to signpost you to other relevant, local services and supporting you and your child as required. These can include:


The Special Educational Needs and Disability Information, Advice and Support Service (SENDIASS) which provides information, advice and support to children and young people with SEN or disabilities aged 0-25 and their parents, this includes information about education, health and social care.

Suffolk County Council Sensory Team (Rehabilitation).

Suffolk Early Learning Together Service.

Access Unlimited

Speech and Language Therapists

Behavioural Support Services.

Specialist Services.


When it is time for your child to start attending nursery or school, we can support you through the transition period as we know this can be both a challenging and emotional time. Together, we can develop a transition passport which will help ensure that there is a smooth transition for you and your child into their next educational setting.


We work closely with other agencies in the community and have good links with all local schools, nurseries in the area.


What arrangements are in place to ensure that The Oaks and Sea Breeze Children’s Centre’s are accessible for children and families with special educational needs and/or disability?


Our Centres are DDA compliant and are fully accessible from all entrances and exits. The Oaks site on Grange Road has designated disabled parking spaces outside the front entrance.


Our outdoor play areas at the Oaks Children’s Centre have easy access with safety play areas of soft outdoor flooring and artificial grass. We also have a covered area where play can continue in all weathers.   The garden has a mixture of raised and low level beds, where children can dig, plant and watch things grow. Within both centres we have accessible toilets with baby change facilities which include emergency alarms.  All the rooms at both centres have non slip flooring suitable for easy cleaning. * Please note at present that we are not offering any outside access. *


The furniture within both centres is entirely moveable and adaptable allowing us the flexibility of creating and moving spaces as required. All resources and equipment are displayed at child-height, and are fully accessible, labelled with both written words and pictorially in bright bold colours to allow easy understanding and choices for anyone with sight, speech and language needs and literacy challenges. * Please note at present we have limited resources and soft furnishings out for use due to COVID-19 regulations set by Suffolk County Council.


What training or experience do the staff supporting children and young people with SEND have?

Both Children’s Centre’s are inclusive settings with staff experienced and trained in early years care and education.

Staff Training is continuous and includes;


ECAT – Every Child a Talker

Autism Awareness and supporting families

WellComm – staff are trained to undertake WellComm (Speech & Language) assessments and support parents in helping their child’s Language development

Elklan – training to support staff working with children with speech, language and communication needs


British Sign Language

Building Baby Brains

Perinatal Mental Health


Incredible Years 0-5.

Bereavement Support and Feelings Groups both for child trauma and violence.


Essential SEN Modules

Building and maintaining relationships

Characteristics of effective learning

Social and Emotional impacts on learning.


Who can I contact for further information?

The Staff at The Oaks Children’s Centre

Becky Brame– Health & Children’s Centre Team Manager

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