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Kooth - online counselling service for young people | Community Directory

Kooth - online counselling service for young people

Coronavirus Support

Kooth offers young people bookable virtual chat sessions with experienced counsellors, live moderated forums to share their experiences, self-help materials, journals and goal trackers to reflect their thoughts and feelings.
Young people are turning to Kooth for online support to talk about the emotional impact of loneliness and isolation, and home relationships that the pandemic is having on their mental health.

Start accessing the service by going to: kooth.comand registering.

General Details

Kooth Is a free online counselling and emotional wellbeing support service providing young people aged 11-25 years (this service has been extended to 19-25 year olds due to Covid19), with a safe and secure means of accessing support from a professional team of qualified counsellors. 

Kooth offers young people throughout Suffolk, a safe, secure and anonymous place where they can seek support online. They can:

  • Book virtual drop-ins and chat sessions with experienced counsellors
  • Seek support or advice on any topic, from coping with exam stress or bullying, help with an eating disorder, dealing with suicidal thoughts or handling sexual abuse.
  • Browse through a wide range of self-help materials
  • Share their experience through live moderated forums
  • Track their thoughts and feeling through journals and goal trackers 

There are no thresholds or waiting lists, they simply register on the Kooth website to start receiving help and young people can access the service 365 days a year, from 12 noon until 10 pm weekdays, and 6pm until 10pm weekends. 

Young people can use the service to seek support or advice on any topic they wish, from coping with exam stress or bullying, seeking help for an eating disorder, dealing with suicidal thoughts or handling sexual abuse. There are no thresholds or barriers for young people on receiving help from Kooth.

Parents and professionals can book on to a Kooth information webinar to find out more about how Kooth supports young people's emotional wellbeing, for details contact sclark@xenzone.com 




Who to contact

Kooth website
Social Media
 Follow us on Twitter

Young people can access the Kooth service anonymously by registering onto the Kooth website.


Where to go

No venue - online support only
Area served
All Suffolk

Days & Times

Open 7 days a week, from noon until 10pm weekdays and from 6pm until 10pm on Saturday and Sundays.
Session Information
Available 365 days a year. There is reduced cover Christmas Day
New Year’s Eve
New Year’s Day and Bank Holidays.

Other details

Cost Details
Free service
Referral required?
Age Groups
16-25 years, Children (5-11), Young people
Last Updated

Local Offer Local Offer Record

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