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Children's Community Audiology | Community Directory

Children's Community Audiology

General Details

The Children's Community Audiology service provides hearing assessments for children and young people. Once we have identified a child/young person with a hearing loss we can then appropriately manage that loss enabling that child/young person to access as much speech and language/communication as possible, including those with special educational needs and disabilities.

We provide audiology services for any child where concerns have been raised by parents/carers or any professional involved in the care of a child/young person about their hearing. We also provide ongoing management for any child diagnosed with a hearing loss.

Finally we provide targeted follow-up services for any child who is referred from the newborn hearing screening programme.

Who to contact

Jemima Phillpot
Children's Community Audiology Lead
01473 321216
St Helen's House
571 Foxhall Road

Children's Community  Audiology Services have dedicated assessment facilities at our main bases at St Helens House in Ipswich, and the Child Development Centre, Bury St Edmunds (see additional contact details) . We are able to offer appointments at a number of community locations for older children across Suffolk. 

Additional contact

Children's Community Audiology Service
01473 321216
Bury Child Development Centre
Hospital Road
Bury St Edmunds

Where to go

Area served
Haverhill, Ipswich, Hadleigh, Lakenheath, Ixworth, Kesgrave, Mid Suffolk, Lavenham, Leiston, Newmarket, North Ipswich, Mildenhall, Needham Market, Saxmundham, Brandon, South Ipswich, Aldeburgh, Babergh, Capel St Mary, Stowmarket, Stradbroke, Clare, Bury St Edmunds, Elmswell, All Suffolk, Eye, Thurston, Debenham, Sudbury, East Ipswich, Framlingham, Wickham Market, Woodbridge, Glemsford, Felixstowe, West Suffolk, West Ipswich
Parking details
Both main bases have parking available on site
Both main bases are accessible via public transport

Days & Times

Time of day
Session Information
Clinics are provided on weekdays in normal working hours

Other details

Cost Details
Children's Audiology services are part of the local NHS health offer, and therefore no costs are incurred.
Referral required?
Referral and availability notes

A referral is required from an appropriate professional such as your health visitor, school nurse, GP, Paediatrician and Speech and Language Therapist.

All referrals are triaged by the Lead Paediatric Audiologist, to check the referral states clearly that there is a hearing concern and then assigned to an appropriate clinic.

Age Groups
Pre-school, Children (5-11), Young people
Disabled Parking, Wheelchair Access

Accreditation details
There are a range of professionals working in the service, Clinical Audiologists, Audiology Nurses and Clinical Assistants; they have all undertaken the appropriate level of training for their role.


Children's Audiology is one of the core services delivered as part of Integrated Community Paediatric Services; all professionals work together in an integrated way  to meet the individual needs of children in a holistic manner.  There is more information about the other services available on Suffolk Infolink. 

When required interpreters are booked for any language, as well as British Sign Language.

Leaflets and written information are available in English, however some literature provided by the NDCS is available online in Bengali, Urdu, Punjabi and Welsh.

Service users involved in planning
Parent/carer surveys completed
Last Updated

Local Offer Local Offer Record

Experience of including people with special educational needs and disabilities

Integrated Community Paediatric Services provide for the specialist health needs of children/young people across Suffolk (excluding Waveney). All staff are aware and actively engaged in the SEND reforms.  Where appropriate staff will contribute to the assessments for Education Health and Care plans.  Services are delivered to support children and young people in order for them to access early years/education, and these are provided according to the commissioned level of service as agreed with the local Clinical Commissioning Groups. 

Conditions Supported
Communication difficulties
Sensory impairments

More like this

Sensory impairment


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