Local Government and Social Care Ombudsman
We can investigate individual complaints about councils, all adult social care providers (including care homes and home care agencies) and some other public service organisations. If we decide to investigate, we look at whether organisations have made decisions the right way. If you are thinking of complaining to us please read our step by step process.
We are a free service. We investigate complaints in a fair and independent way. We do not take sides.
Who to contact
- Name
- Local Government and Social Care Ombudsman
- Telephone
-
0300 061 0614 Helpline
- Website
-
https://www.lgo.org.uk/
- Social Media
- Follow us on Twitter
- Address
-
PO Box 4771
Coventry
- Postcode
- CV4 0EH
Where to go
- Area served
- All Suffolk
Days & Times
- The telephone line is open: Mondays 10am to 1pm; Tuesdays 10am till 1pm; Wednesdays 1pm till 4pm; Thursdays 10am till 1pm; Fridays 10am till 1pm
Other details
- Age Groups
- Adults, Young people
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