Hales Health and Social Care is a leading specialist provider of homecare and health and social care staffing solutions across East Anglia, Home Counties and the East Midlands. We supply high quality staff to private individuals, Case Managers, local authorities, charities and private organisations. We would provide service users with profiles of staff so that they could make an informed decision on the type of staff that they wish to employ. The client would also be given the opportunity to interview the staff in a setting of their choice. We provide a tailored Domiciliary care and support programmes to a variety of clients, allowing them to maintain independent living within the comfort of their own homes. We provide care to individuals in the following groups:
Older people, Children and families, People with learning disabilities, Palliative Care / End of life, Acquired Brain Injury, People with physical disabilities, People with mental health needs, People with specialist care requirements, Continuing Care, Complex Care.
We train all of our candidates in a mandatory 4 day training programme which includes but is not limited to, Infection control, Fire safety, Health and safety, Safeguarding, First Aid, Manual Handling, Patient Handling Techniques, Catheter Care, Stoma Care, Continence care, Tissue Viability etc. We also train for client specific needs which is also done in house.
The frequency and level of service ranges from regular visits through to night sitting duties and 24-hour live-in care.
We conduct full enhanced disclosures on all of our workers and they are fully trained and compliant before being placed into work with clients. We also have our new candidates shadow. existing successful employees and need to be signed off by them before working alone with clients.