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CORONAVIRUS UPDATE:

Organisations offering activities and support. For local information go to Coronavirus Information,
Home But Not Alone phone line: 0800 876 6926,
or go to Community Action Suffolk to see how local groups can help isolated people.

Patients Advice and Liaison Service (PALS) Great Yarmouth and Waveney Clinical Commissioning Group

General Details

The Patient Advice & Liaison Services (PALS) main aim is to resolve problems & concerns quickly before they become a major issue. It also acts as an early monitoring system for the Clinical Commissioning Group (CCG) by monitoring & highlighting any problems or gaps in service provision. PALS also provides information and advice on NHS services. 

PALS can advise on how to make a formal complaint but tries to resolve issues to help avoid a complaint being made. They are part of the feedback services to enable the CCG to review and where necessary improve its services.

Who to contact

Name
NHS Great Yarmouth and Waveney CCG
Telephone
01502 719 567
Email
GYWCCG.PALS@nhs.net
Website
http://www.greatyarmouthandwaveneyccg.nhs.uk
Address
Beccles House
1 Common Lane North
Beccles
Suffolk
Postcode
NR34 9BN

Where to go

Area served
East Suffolk

Other details

Last Updated
30/08/2019

Local Offer Local Offer Record

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