NHS Norfolk and Waveney Integrated Care Board
The Complaints and Enquiries team aim is to resolve problems & concerns quickly before they become a major issue. It also acts as an early monitoring system for the Integrated Care Board (ICB) by monitoring & highlighting any problems or gaps in service provision. The team also provides information and advice on NHS services.
The team can advise on how to make a formal complaint but tries to resolve issues to help avoid a complaint being made. They are part of the feedback services to enable the CCG to review and where necessary improve its services.
Who to contact
- Name
- NHS Norfolk and Waveney ICB
- Telephone
-
01603 595857
- nwicb.contactus@nhs.net
- Website
-
https://www.improvinglivesnw.org.uk/
- Address
-
County Hall
Martineau Lane
Norwich
Norfolk - Postcode
- NR1 2DH
Where to go
- Area served
- Lowestoft, Beccles, Halesworth, Oulton Broad, Kessingland, Waveney, Southwold, Bungay
Other details
Support for people with disabilities
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