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Age UK Suffolk: Telephone Befriending Service

Our telephone befriending service is open to older people aged 60 or over (unfortunately we cannot provide a service to older people with a diagnosis of dementia or complex mental health needs).

The service is free and all volunteers are carefully recruited with appropriate checks made. Once a referral is received, a befriending co-ordinator will contact you to discuss the service and find out a bit more about you, such as your interests and hobbies. They will then look to find a suitable volunteer to match you with. The same volunteer will telephone you each week, usually on the same day and often at the same time.

We always check to see if the ‘match’ is working for both you and the volunteer in the early stages, then contact you at regular intervals to see if all is still going well. We can also help to refer you onto other Age UK Suffolk services.We offer befriending in Mid Suffolk, East Suffolk and North Suffolk – contact us to see what we can offer in your area. You can call and refer yourself or a relative or friend can call on your behalf or a health or social care professional can call for you.

Who to contact

Name
Nicola May
Position
Befriending Team Administrator
Telephone
01473 353061
Email
nicola.may@ageuksuffolk.org
Website
http://www.ageuk.org.uk/suffolk/services-and-information/befriending/

Additional contact

Position
Age UK Suffolk Information Line
Telephone
01473 351234
Additional Website
http://www.ageuksuffolk.org
Address
Age UK Suffolk Befriending Service
Unit 14 Hillview Business Park
Old Ipswich Road
Claydon
Suffolk

Where to go

Name
Age UK Suffolk: Befriending Service
Address
Unit 14 Hillview Business Park
Old Ipswich Road
Claydon
Postcode
IP6 0AJ
Area served
Suffolk

Days & Times

Time of day
Morning
Afternoon

Other details

Referral and availability notes

Service delivered to people aged 60 and over.

We are also interested in hearing from any potential volunteers.

Age Groups
Adults
Notes

Volunteers are always needed.

Last Updated
23/03/2017

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