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PayPacket - Direct Payments Payroll Services

At PayPacket, we provide a fully dedicated payroll service for Services Users who are employing their own Carer/PA; we currently help over 4500 Service Users to pay their Carers every month.

With over 50 years of payroll experience you can count on us to make sure your payroll runs smoothly, removing the headache for you and leaving you free to get on with life. Our team of dedicated, friendly and helpful staff are available from 8.30 am – 5.30 pm 5 days a week, helping with guidance and support.

 What we do for you:

  •  We make payments made directly into your employee’s bank account – painless and hassle free for you.
  • All Tax and National Insurance calculated and paid to the HM Revenue & Customs on your behalf, Including any SMP, SSP, Student Loans and Pensions.
  • Holiday pay calculated and recorded for you.
  • We provide payslips and reports for your audit each month.
  • We keep all payroll records securely and safely.
  • We support you and your Carers on all payroll matters.
  • Flexible, tailored solutions to suit your exact needs.
  • You always call us for free on our free phone helpline.

Who to contact

Jas Hayer
Account Manager
0800 848 8998
8088 848 8997
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Jas is the relationship / account manager for PayPacket, Jas works with over 65 Local Authorities within the UK.

Additional contact

Where to go

Paypacket Ltd,
2nd Floor, The Hub
40 Friar Lane
Area served
Haverhill, Ipswich, Hadleigh, Halesworth, Kessingland, Lakenheath, Ixworth, Kesgrave, Lowestoft, Mid Suffolk, Lavenham, Leiston, Newmarket, North Ipswich, Mildenhall, Needham Market, Beccles, Saxmundham, Brandon, South Ipswich, Aldeburgh, North Lowestoft, Oulton Broad, Babergh, Capel St Mary, Stowmarket, Stradbroke, Clare, Southwold, Bungay, St Edmundsbury, Bury St Edmunds, Suffolk Coastal, Elmswell, Eye, Thurston, Debenham, Sudbury, East Ipswich, Suffolk, Framlingham, Wickham Market, Woodbridge, Glemsford, Felixstowe, Waveney, Forest Heath, West Ipswich

 We are located in Nottingham City Center

Days & Times

We are open Monday - Friday 8.30 am to 5.30 pm
Time of day

Other details

Age Groups
16-25 years, Children (5-11), Adults, Young people

 PayPacket work with over 5000 service users accross the UK, providing payroll for over 1500 carer's and pa's on a weekly basis.  Not only do we provide a full end to end payroll service but also a full end to end Pensions (Auto Enrolment) service.

You will have dedicated support to ensure that all your payroll is dealt in a speedy and professional way.

Service users involved in planning
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