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West Child and Family – 0-14 Mental Health


We are a secondary mental health service offering support to children aged 0 – 14years in East/West Suffolk which is appropriate for the service.

We offer a comprehensive assessment that looks at the holistic needs of the young child and their families by highly skilled practitioners.

We obtain information from all professionals involved in the care of the young persons to enable the best care and interventions to be offered.

We have direct and non direct interventions to ensure tailored packages of care are offered to the young person.

Who to contact

Juliet Hondo
01284 733188

Where to go

Ickworth lodge
Ickworth Lodge
Hospital Road
Bury St. Edmunds
IP33 3NR
View IP33 3NR on a map
Area served
Haverhill, West Suffolk, All Suffolk, Bury St Edmunds
Parking available

Venue Address:  Ickworth Lodge, Hospital Road, Bury, IP33 3NR (01284 733188). It is sometimes most appropriate for us to meet young people at school, college, home or in some other community setting.

Where is the service located and what area’s does it cover?

Our clinicians are based at:  G block, Hospital Road, Bury St Edmunds, IP33 3NR.

Where we see people: Ickworth Lodge.

Areas served: The Child and Family West sees children covered by GP Practices in Bury North: Angel Hill Surgery, West Bury North, IP33 1LU. Avicenna Surgery, IP22 2QX. Botesdale Health Centre, IP22 1DW. Brandon Medical Practice – Elbourne, IP22 0AQ. Forest Group Practice, IP27 0BU. Ixworth Surgery, IP31 2HD. Lakenheath Surgery, IP27 9EP. Market Cross Surgery, IP28 7EG. Oakfield Surgery, CB8 8HP. Orchard House Surgery, CB8 8NU. Reynard Surgery (previously white house surgery), IP28 7EF. The Rookery Medical Practice, CB8 8NW. Woolpit Health Centre, IP30 9QU. The Surgery, Thetford, IP24 2AG. Grove Surgery, Thetford, IP24 2HY. School Lane PMS Practice, Thetford, IP24 2AG. And in Bury South: Haverhill Family Practice, West Bury South, CB9 8HF. Clare Guildhall surgery, CO10 8NY.  Clements & Christmas Maltings Surgery, CB9 8HF.  Crown Health Centre, CB9 9LA.  Glemsford Surgery, CO10 7RF. Hardwicke House Surgery, CO10 2AY. Long Melford Surgery, CO10 9EP. Mount Farm Surgery, IP32 7EW. Siam Surgery, CO10 1JH. Stourview Medical Centre, CB9 8AG. Swan Surgery, IP33 1AE. The Guildhall and Barrow Surgery, IP33 1ET. Victoria Surgery, IP33 3BB. Wickhambrook Surgery, CB8 8XU.

Days & Times

Open Monday to Friday, 9.00am - 5.00 pm
Time of day

Other details

Cost Details
Free at the point of delivery.
Referral required?
Referral and availability notes

Referral to our sevice is via the Emotional Wellbeing Hub online via the Emotional Wellbeing Gateway or via phone  03456002090. Your GP or any professional can make this referral but you can also self-refer.

Age Groups
Pre-school, 16-25 years, Children (5-11), Young people
Disabled Parking, Wheelchair Access, Adapted Toilet, Audio Loop

Local Offer

Local Offer
Experience of including people with special educational needs and disabilities

What can I expect from you?

  • Psychological interventions including cognitive behavioural therapy (CBT)
  • Family therapy
  • Psychotherapeutic interventions
  • Non directive interventions – art therapy
  • Case Management
  • Medication
  • Psychometric testing
  • Support worker interventions We also offer workshops and groups if this is identified as part of the young persons plan.

What conditions do you treat?

Children aged of 0 – 14 year olds who have significant issues with Anxiety, Obsessive Compulsive Disorder (OCD), severe behavioural problems, low mood, self-harm, suicidal ideas, and other signs of considerable distress and difficulties functioning in daily life.

Age of service: Up to 13 years. Transfer to Youth Pathway Integrated Delivery Teams (IDT) occurs at 14 years of age as appropriate.

What support do you offer carers including friends and family?

Working closely with family or other carers is an essential part of our approach to treating children.

I need help urgently, who do I call?

If it is a life thretening. If you need help in a crisis please contact First Response Service on 08081963494

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