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Wellbeing Service - Norfolk & Waveney (IAPT partnership with MIND & Relate) (Norfolk and Suffolk NHS Foundation Trust)

Wellbeing Norfolk & Waveney is a partnership of NHS and partner organisations in Norfolk and Waveney. The partners are Norwich and Central Mind, West Norfolk Mind, Great Yarmouth and Waveney MIND, Relate and Norfolk and Suffolk Mental Health Foundation Trust (NSFT).
Wellbeing is important to us all. We want to feel good about ourselves, to get the most out of our lives and feel connected to other people. ‘Wellbeing’ means feeling more than just happy and confident, it means feeling able to cope when things get tough in our lives or when our physical health suffers.
Wellbeing Norfolk & Waveney provides a range of support for people with common mental health and emotional issues, such as low mood, depression or stress. We work to help people make the necessary changes to improve their wellbeing and quality of life. Examples of common reasons for self-referral or professional referral are given below. Clients can self refer and we encourage this as the preferred otion wherever possible.
Common problems include:
* Anxiety
* Depression
* Maternal mental health including post-natal depression
* Panic disorder
* Phobias, including fear of heights, animals, flying, blood-injury-injection phobia, social phobia & agoraphobia
* Health anxiety / Hypochondriasis
* Medically unexplained symptoms, somatisation
* Obsessive Compulsive Disorder
* Post Traumatic Stress Disorder
Our service is free for people aged 16 or over living in Norfolk and Waveney and people can self-refer via our website or by calling us on our self-referral line, 0300 123 1503. They can also access our support through their GP or any other health or social care professional. The first appointment will be a telephone advice session with one of our clinicians who can assist in helping people identify what the main problem is and what the best first step might be in beginning to tackle this problem. An agreed plan will be generated together by the end of the advice session, which may include further input from the service, or signposting to other relevant services.
The first appointment will be a telephone advice session with one of our clinicians who can assist in helping people identify what the main problem is and what the best first step might be in beginning to tackle this problem. An agreed plan will be generated together by the end of the advice session, which may include further input from the service, or signposting to other relevant services.
Services we provide include:
• One-to-one therapies
• Self-help advice
• Specialist Wellbeing services for young people (16 to 25)
• Relationship counselling for couples, individuals and families
• Courses to help people achieve a better sense of wellbeing, and to manage issues such as stress, worry, depression and low mood
• Peer support and access to social groups in local area settings
• Directing people to find other support for issues affecting wellbeing such as debt, housing, employment
Services are delivered by mini-teams working in locality hubs in the community. Each hub includes one or more of the following professionals: Counsellor, Cognitive Behavioural Therapist, Psychological Wellbeing Practitioner (PWP) and Peer Support Worker. These workers have different tasks and are responsible for providing classes and small groups (PWPs), guided self help (PWPs) individual 1:1 work (CBT and Counsellors) and support through sharing experience and helping with connections to a wider network and community resources (PSW).
Interpretation and translation services can be arranged by staff, for users of our service.
If for any reason our service is not suitable for your needs, we will advise you about any other alternative options and communicate with your GP if required.

Who to contact

Name
Katy James – Deputy Clinical Lead
Website
http://www.wellbeingnandw.co.uk

Where to go

Name
Hellesdon Hospital
Address
Wellbeing Norfolk & Waveney
The Conifers
Hellesdon Hospital Norwich Norfolk
Norfolk
Postcode
NR6 5BE
Area served
Suffolk, Waveney

Other details

Age Groups
Adults
Last Updated
14/10/2019

This record has been shared by NHS Heron
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