Suffolk Trading Standards

Suffolk Trading Standards is the enforcement service that is responsible for protecting consumers and legitimate traders from scams and unfair trading.

Our partner Citizens Advice consumer service, will assess all issues raised by the public and, where appropriate, provide advice about how to resolve them. They'll then share the information with us so that we can tackle wider problems with businesses at a local level.

• We use the information that Citizens Advice consumer service shares with us to direct our resources at the areas of greatest need.
• We might use this information to take action to stop the trader from acting unfairly, for example by educating them about the law. If necessary, we may take legal action against them to stop their illegal practices.

Trading Standards support and encourage businesses by giving advice and information to help businesses get it right first time.

We can help businesses with start up advice, with the labelling of their products, assist them with setting up due diligence systems, carry out checks on their weighing equipment, provide information on resolving consumer disputes and offer guidance on product safety, credit advertising and various other areas of legislation.

See our website to find out how to sign up to help Trading Standards in the fight against scams and rogue traders by becoming a Trading Standards Champion.

Find a Trusted Trader to carry out work on your property, or join now to show people that you are a trader they can trust.