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Prisoners' Families Helpline

prisoners families helpline logo

The National Prisoners’ Families Helpline can support you if a family member is in contact with the criminal justice system. We provide advice and information on all aspects from what happens on arrest, visiting a prison, to preparing for release. 

Helpline opening hours 

For help or advice please contact the Helpline on 0808 808 2003 (freephone: including most mobiles). The helpline is open 9am – 8pm Monday to Friday and 10am – 3pm Saturday and Sunday. Please note the helpline is closed on Bank Holidays.

Who to contact

Telephone
0808 808 2003
Email
info@prisonersfamilies.org
Website
https://www.prisonersfamilies.org/
Social Media
 Follow us on Twitter

Additional contact

Additional Website
You can also contact the Helpline team through our webform

Where to go

Area served
All Suffolk

Other details

Age Groups
Adults, Young people

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