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Organisations offering activities and support. For local information go to Coronavirus Information,
Home But Not Alone phone line: 0800 876 6926,
or go to Community Action Suffolk to see how local groups can help isolated people.

GamCare 0808 8020 133

Coronavirus Support

In light of recent developments, we understand that many of our partner agencies and service users will be worried and concerned about COVID-19 (Coronavirus). We appreciate that these are unusual times and, for some people, coping with the stress of this situation and self-isolation may increase urges to gamble. Please be assured that our services are still OPEN and we continue to offer both telephone support and online services.  For more information about our response, please visit:

The National Gambling Helpline is open 24 hours every day on Freephone 0808 80 20 133, or you can Live Chat with us. Our Forum is also available throughout the day and overnight to connect to others in similar situations and seek and share support. We are also providing Chatroom sessions twice a day to provide additional support. Visit:

Regarding the Treatment Services we provide, all new assessments for clients across our network will be held over the phone. We will be in touch with all current clients to arrange ongoing telephone support.  Information about our treatment services, via telephone and our new online GameChange course, visit:

Our face-to-face Outreach Work is currently suspended, but we can offer free, live, online 1 to 1.5 hour awareness-raising sessions via Zoom, so individual staff can log on from wherever they are, using a laptop, tablet or mobile phone.  For more information, contact Polly Johnson on 07397 224948 or

To contact our counselling partner in Suffolk (Breakeven) directly, please visit 

General Details

GamCare provides advice, practical help, support and counselling in addressing the social impact of gambling. Please see the website for more information.

We have a counselling partner called Breakeven and have a group that runs in Ipswich, please see venue details below.

Who to contact

Helpline 0808 8020 133

Where to go

Breakeven 01273 833722 (Head Office)
East Of England Co-operative Society, Education Centre
11 Fore Street
Area served
Ipswich, Suffolk
Venue Website

Days & Times

Helpline Open 8.00am - 12:00am daily

Other details

Age Groups
Adults, Young people

Accreditation details
Registered Charity 1060005


Online support: peer-to-peer services, Netline, Forum and Chat/Support room. Phone Support: provies confidential advice, information and emotional support. Counselling Support: Confidential service provided by the British Association for Counselling and Psychotherapy Code of Ethics and Practice.

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