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Psychology and Therapeutic Services

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We are a team of person-centred Child, Adolescent, Community and Educational Psychologists, Family Systemic Psychotherapist and a team of Inclusion Facilitators.

We support emotional well-being, mental health and learning on an individual, group and whole school / organisational basis.  We are qualified to work with Children and Young People from 0-25 years as well as with the adults who care for and work with them.

We may work with you and your child/young person in order to help find ways forward.  This could involve us in helping find solutions to the issues they are facing.  Our involvement may also include working with groups of students and working with educational and pastoral staff, e.g. in training, research and project work.

We are very keen to listen to you and ensure that the voice of your child is at the centre of our work.


Some guiding principles regarding Educational Psychology assessment during COVID-19

We will continue to deliver high quality assessment work (whether it be virtual or face to face) and will continue to consider each piece of work with every child or young person and their family and education setting on an individual basis in order to deliver high quality, person centred advice safely. The psychologist allocated to work with you and your family will work with you and the education setting in order to plan exactly how the assessment will be undertaken safely.

As you are aware we have not been able to do face to face assessment visits during lockdown and over the summer, so our staff have developed creative ways for working with children, young people and families, using video technology where it has been safe to do so. In a few situations, such as Educational Psychology (EP) Advice for an Education, Health Care Needs Assessment (EHCNA), a psychologist may need to re-visit and work with a child or young person to do some more assessment. If the EP assessment advice for your child says that additional assessment is needed, please speak with your child’s educational setting as a first step.  They will contact our service to discuss what to do next. An outcome of this discussion could be guidance about assessments which could be done by a SENCo or a teacher who knows the child well.  In some circumstances, the Educational Psychologist (EP) or another member of the Psychology and Therapeutic Services, such as an assistant or trainee EP may need to arrange a face to face visit.

Where it is essential to meet and work with your child face to face, the psychologist will complete a risk assessment in discussion with education setting staff.  This will help us decide together when and where it is safe to carry out this work.  We will look at each individual request in turn to develop a plan which meets your child’s needs.  The education setting will discuss the suggested next steps with you. If these further assessments identify significant additional special educational needs and support which are not already in your child’s EHC plan, the education setting can arrange the Annual Review or an early Annual Review meeting.  The Local Authority will consider any recommendations highlighted in the Annual Review or early Annual Review report and will amend the EHC plan as necessary.

We have many resources available for schools and families to freely use.

Who to contact

Claire Darwin
Principal Educational Psychologist
01473 264700
Psychology and Therapy Service
Endeavour House
8 Russell Road

Where to go

Area served
All Suffolk

Other details

Referral required?
Referral and availability notes

There are different ways that we can get involved. This will depend largely upon the age and needs of your child.

Usually our work is arranged through your child’s pre school or school. We could also become involved through collaborative work with other professionals.

A copy of our referral document can be found to the right of this page.

Age Groups
Pre-school, 16-25 years, Children (5-11), Young people
Related links
Analysis of Additional Needs Screening Tool (AANT) information
AANT Decision Tree guide
Psychology and Therapeutic Services 'Supporting Emotional Well-being and Mental Health' guide
Psychology and Therapeutic Services Feedback

Local Offer

Local Offer
Experience of including people with special educational needs and disabilities

Parents and carers are advised to speak to their child's childcarer, pre-school or school SENCO (Special Educational Needs Coordinator) about any support they feel their child may need. 

Conditions Supported
Learning difficulties
Mental health conditions

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Mental health support
Young people
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