While the experiences of others in the Suffolk area appear to have been found acceptable, the service provided in some Norfolk NHS surgeries falls a long way short of what people actually need in the way of physiothrerapy services. It appears that hands-on physical examinations to establish the extent of the issues are a thing of the distant past. Ten minute appointments for a chat and handing out exercise sheets are no substitute for in-depth investigation of the problems. A complete abrogation of any patient care responsibilities. Overall. a complete and utter waste of time.