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Health Visiting Service | Community Directory

Health Visiting Service

General Details

Health visitors are registered nurses/midwives who have additional training in community public health nursing, and lead and deliver the Healthy Child Programme for children under five.  They provide a professional public health service based on best evidence of what works for individuals, families, groups, and communities - enhancing health and reducing health inequalities through a proactive, universal service for all children 0-5 years and for vulnerable populations targeted according to need.

In Suffolk our Health Visiting Service is integrated with our Children's Centre Service, because we believe this provides you with better care and support.  For all enquiries, information, advice and guidance please call our Health Business Centre on 0345 607 8866 or e-mail childrenshealth@suffolk.gov.uk.

Each health visiting and children’s centre team work together as one, providing services across their local area to all families with children under five.  They work in partnership with parents and carers from the antenatal period until school entry.  This includes offering expert health assessments, advice, support, and interventions, as required.

The teams consist of health visitors, practice leads, community staff nurses, family support practitioners, business support officers and support and information officers who lead and deliver the Healthy Child Programme (HCP) and the Children's Centre (CC) framework.

The HCP and CC framework aim to provide advice and support for families beginning in pregnancy and continuing through early childhood, to improve:

  • child development and school readiness;
  • parenting aspirations and skills;
  • child and family health and life chances.

The teams work collaboratively to support families during a child's early years; aim to have a positive impact on a family's health and wellbeing; and to ensure every child has the best possible start in life.

The teams are community based and can be contacted by telephone, letter, or at one of our child health ‘drop-in’ clinics.  Care is provided from a range of different places including the family home, health clinics and children’s centres, which are fully accessible for children and families with special educational needs and/or disability.

Each team also delivers child health ‘drop-in’ clinics in their local communities to ensure all families have easy access to timely information, advice, and support, as required.  Details of each ‘drop-in’ clinic can be found in the timetable, available in the Downloads section, on the right-hand side.  Clinic times can change, so if you've not attended before please contact Health Business Centre or Children's Centre to check.  A directory of Children's Centres is available in the Downloads section on the right-hand side.


Who to contact

Health Business Centre
0345 607 8866

Where to go

Area served
Haverhill, Ipswich, Hadleigh, Halesworth, Kessingland, Lakenheath, Ixworth, Kesgrave, Lowestoft, Mid Suffolk, Lavenham, East Suffolk, Leiston, Newmarket, North Ipswich, Mildenhall, Needham Market, Beccles, Saxmundham, Brandon, South Ipswich, Aldeburgh, North Lowestoft, Babergh, Oulton Broad, Capel St Mary, Stowmarket, Stradbroke, Clare, Southwold, Bungay, Bury St Edmunds, Elmswell, Eye, Thurston, Debenham, Sudbury, East Ipswich, Framlingham, Wickham Market, Woodbridge, Glemsford, Felixstowe, West Suffolk, West Ipswich

Days & Times

Monday to Friday (excluding bank holidays), 09:00 to 17:00

Other details

Cost Details
Referral required?
Referral and availability notes

The service is offered to families with children under five and operates an open referral system.

Referrals include self-referrals and referrals made by health professionals, social care, and children’s services.

Age Groups
Service users involved in planning
Last Updated

Local Offer Local Offer Record

Experience of including people with special educational needs and disabilities

Health Visiting, Children’s Centre and School Nursing Services provide support for the needs of children and young people with a range of additional needs, some of which are complex. 

Where appropriate professionals contribute to the Education Health and Care Plan assessment process, and the ongoing intervention packages required to support children of all ages, whether in early years, mainstream or special school settings. 

All our staff are aware of the SEND reforms and are active participants where children and young people are known to their services.

For details of each children's centre offer, please use the search function to find and view their own page. 

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National Health Service (NHS)
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