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Suffolk Family Carers

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A Family Carer is someone of any age who is  looking after another person who cannot manage without help because of illness, age related frailty, mental health need, or disability.

Caring is such an important part of life. It’s simply part of being human. Family carers are holding families together, enabling the people they support to get the most out of life, making an enormous contribution to society and saving the economy billions of pounds. For some taking on a caring role is sudden: someone is taken ill or has an accident or your child is born with a disability. For others, caring creeps up unnoticed: your parents can’t manage on their own any longer, your partner’s health gets gradually worse.

But caring for someone can be extremely complicated. The maze of rights and entitlements can be complicated. Filling in paperwork can be complicated. Trying to organise a break can be complicated. Feelings about the impact caring is having can certainly be complicated. Yet many family carers do not recognise they are carrying out a caring role, and this can be a real barrier to accessing vital support.

For over 30 years Suffolk Family Carers have been helping family carers of all ages across Suffolk get the support they need to live fuller lives. We provided information, advice and support to thousands of family carers each year. We’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

We provide innovative services, often ahead of the field. Our information line handles over 10,000 calls a year from family carers and provides advice and support to get you the solutions you need. Our Advisers complete Carers Assessments in partnership with Suffolk County Council and we have support workers in the main hospitals across Suffolk.

Our work within the sphere of mental health and wellbeing is considered exemplary by family carers and practitioners alike. We can help you find the relevant agencies and provide positive opportunities to meet others in a similar situation, share viewpoints and discuss different strategies.

Who to contact

Name
Suffolk Family Carers
Telephone
01473 835477
Email
hello@suffolkfamilycarers.org
Website
http://www.suffolkfamilycarers.org
Social Media
 Find us on Facebook
 Follow us on Twitter
Address
Hill View Business Park
Claydon
Suffolk
Postcode
IP6 0AJ
Notes

Opening Hours

Monday 9am - 5pm

Tuesday 9am - 5pm

Wednesday 9am - 5pm

Thursday 9am - 5pm

Friday 9am - 5pm

Where to go

Name
Suffolk Family Carers
Address
Hillview Business Park
Claydon
Postcode
IP6 0AJ
View IP6 0AJ on a map
Area served
Mid Suffolk, Ipswich, East Suffolk, Babergh, West Suffolk, All Suffolk
Venue Email
hello@suffolkfamilycarers.org
Parking available
Yes

Days & Times

Mondays - Friday 9am - 5pm
Time of day
Morning
Afternoon
Evening

Other details

Cost Details
Free
Age Groups
Adults, Young people
Accessibility
Disabled Parking, Wheelchair Access, Adapted Toilet


Notes

Most callers ask for information on what help is available, what their rights are, and how they can get support to take a break from their role as a carer. Some callers just need someone to listen to them. Either way, we hear people's stories and worries, and we try to respond in a way that gives callers something useful to take away. We can send out Information Packs tailored for your specific needs, and may refer people to other services.

Service users involved in planning
Yes

Support for people with disabilities

Access Suffolk
Access Suffolk
Conditions Supported
Autistic spectrum conditions
Communication difficulties
Health conditions

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