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Suffolk Family Carers

A Family Carer is someone of any age whose life is restricted because they are looking after another person who cannot manage without help because of illness, age related frailty, mental health need, substance misuse or disability.

Family Carers are not paid and do not always live with the person they care for. They may be caring for a friend, neighbour or relative.

Suffolk Family Carers provides information, advice, guidance and support for Family Carers who live in Suffolk.

Contact the Suffolk Family Carers Information Line on 01473 835477 to talk to a Family Carer Adviser and find out more.

 

Who to contact

Name
Suffolk Family Carers Information Line
Telephone
01473 835477
Email
community.infoline@suffolkfamilycarers.org
Website
http://www.suffolkfamilycarers.org
Address
Unit 6
Hill View Business Park
Claydon
Ipswich
Suffolk
Postcode
IP6 0AJ
Notes

Information line call times: Mondays -  Friday (except Tuesday) 9.00am - 5.00pm; 

Tuesdays  9.00am - 7.30pm

Where to go

Name
Suffolk Family Carers Community Information Line
Area served
Suffolk
Parking available
Yes

Days & Times

Mondays - Friday 9-4pm

Other details

Cost Details
Free
Referral and availability notes

FAMILY CARERS:

PROFESSIONALS can make referrals when the Family Carer has given permission for them to do so:

  • For organisations that are part of the Suffolk Information Partnership, please use the Online referral system (Warm Handover)
  • call our Information Line on 01473 835477
  • email community.infoline@suffolkfamilycarers.org
Age Groups
Adults, Young people
Accessibility
Disabled Parking, Wheelchair Access, Adapted Toilet

Accreditation details
PQASSO Level 1

Notes

Most callers ask for information on what help is available, what their rights are, and how they can get support to take a break from their role as a carer. Some callers just need someone to listen to them. Either way, we hear people's stories and worries, and we try to respond in a way that gives callers something useful to take away. We can send out Information Packs tailored for your specific needs, and may refer people to other services.

Service users involved in planning
Yes
Family Carer Advisory Group, feedback questionnaires.
Last Updated
05/09/2016

Local Offer Local Offer Record

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