Due to the coronavirus crisis we are closed until further notice.
- Our St Matthew's Street shop is closed.
- We are not collecting or delivering any furniture items.
- We are collecting scrap items subject to specific conditions.
- We can be contacted at firstname.lastname@example.org or 01473 404004.
Our primary function is to relieve poverty by supplying a constant stream of affordable second-hand furniture and household goods to eligible Members. Eligibility is anyone referred to us by an approved agency, or anyone who self refers by providing proof they are on low income and are in receipt of an acceptable benefit. We normally accept that anyone in receipt of Council Tax benefit, which is paid to any householder, whether social, owned or rented, is on a low income.
We operate a retail outlet in St. Matthews Street within Ipswich town centre. The shop is open to the general public. Items are priced and sold to help towards our overheads. The additional income earned by the sale of items to the general public helps offset the higher cost of maintaining a central site. We can have between 15 and 40 customers each day, some requiring just a single item whereas others may need to furnish an entire home.
We collect donations of furniture and working electrical goods to pass on. We can be asked to deliver items anywhere in Suffolk, but will make a charge to cover our delivery costs, but we only normally collect items within a 15 mile radius of Ipswich, unless we are already visiting an area.