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Carelink 24 provides personal alarms for older people and those in need of extra support at home. Our alarms can be delivered the next working day. For many people, remaining in their own homes is essential to their quality of life.

We are a national provider of Carelink alarms. We have a 24 hour response team on hand to help whenever you need it. We offer a range of price plans to our customers, all offered at very affordable prices.

We think that peace of mind should be readily available to everyone, quickly. This is why we offer next working day delivery on all of our orders. Our Carelink alarms can't prevent falls, but they can relieve worry.

For more information about how the Carelink Alarm works please visit our guide here:

To find out more about our service, please call our friendly team on 0800 007 544, who will answer any of your questions and can even arrange for your new alarm to be delivered the very next day. You can also send us a message on our Contact Us page or place your order online.


Who to contact

Olive Collins
Customer Service Executive
0800 0076 247
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Robberds Way, Bowthorpe Employment Area

Where to go

Old Shoreham Road
View BN3 7BD on a map
Area served
Haverhill, Ipswich, Hadleigh, Halesworth, Kessingland, Lakenheath, Ixworth, Kesgrave, Lowestoft, Mid Suffolk, Lavenham, East Suffolk, Leiston, Newmarket, Mildenhall, Needham Market, Beccles, Saxmundham, Brandon, Aldeburgh, Babergh, Oulton Broad, Capel St Mary, Stowmarket, Stradbroke, Clare, Southwold, Bungay, Bury St Edmunds, Elmswell, Eye, Thurston, Debenham, Sudbury, Framlingham, Wickham Market, Woodbridge, Glemsford, Felixstowe, West Suffolk
Venue Email
Venue Website

Days & Times

Monday - Friday : 9am to 5pm

Other details

Table of costs
Table of costs
AmountCost Type
£2.90 - Weekly Plan
£114 - Annual Plan
£749 - Lifetime Plan
£45 - Setup Fee
Referral required?
Referral and availability notes

Carelink Personal Alarms provides peace of mind every day to many elderly and vulnerable people. If you think you might know someone who would be interested in our products and services then please fill out our referral form and we will aim to get in touch with them as soon as possible:

We can set up the personal alarm service within 24 hours of receiving a customer order either online or over the phone.


Age Groups

Our alarms are suitable for people of all ages. We tend to find that for many elderly or vulnerable people, remaining in their own homes is essential to their quality of life and we at Carelink are here to help. Find out more about Carelink and our service on our website.

More like this

Alarms for elderly and disabled
Mobility aids
Help to live at home


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Just what I needed Rated 5 out of 5
My alarm is great and the couple of times when I have used it the call handler was very helpful and reassuring and got me the help I needed.

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Review submitted on 03/07/2020


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