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Health & Children's Centre Service in Carousel Family Hub | Community Directory

Health & Children's Centre Service in Carousel Family Hub

General Details

Health and Children’s Centres are places where families with young children under 5 can go to access a range of activities and support services, in a location that is handy for them.

To access any Health and Children’s Centre service, simply register online at: www.suffolk.gov.uk/health-and-childrens-centres-contact-details  and drop-in to your local centre.

Who to contact

Vanessa Smith
Healthy Child Practice Manager
01284 748355 OR Suffolk Family Information Service on 0345 60 800 33
St Olaves Road
Bury St Edmunds
IP32 6RW

Where to go

Carousel Family Hub - Bury St Edmunds
St Olaves Road
Bury St Edmunds
IP32 6RW
Area served
Bury St Edmunds
Parking details
Parking is available next door in the Community Centre car park (far left as you drive in) or on the street. There is no parking allowed within Children's Centre or school grounds except for blue badge holders.

There is no on site parking - parking is either outside on the main road or next door in the Community Centre car park.

Days & Times

Due to Government Guidance Issued March 23rd 2020, Children Centres are currently closed. Please call Health Business Centre 0345 607 8866

Other details

Cost Details
Children's Centre services are free, however there may be a small cost towards some activities for equipment, food and drink.
Age Groups
Pre-school, Adults

Accreditation details
Sure Start Children’s Centres are places where children under 5 years old and their families can receive seamless holistic integrated services and information, and where they can access help from multi-disciplinary teams of professionals.


We provide the following services: Early learning and childcare. Effective links with Jobcentre Plus. Child and family health services. Support for children and parents with special needs. Family support and parental outreach services. we offer lots of play opportunities, outdoor activities for the children - see our timetable for details of groups available.

View the latest Ofsted Inspection Report
Last Updated

Local Offer Local Offer Record

Experience of including people with special educational needs and disabilities

How does Carousel Children’s Centre cater for children and families with special educational needs and/or disability?

Children's Centres are for families with children under five. In Suffolk we have joined up our Children’s Centre’s with our Health Visiting service, as we believe this will provide you with the best care and support. The Children's Centre teams are made up of Health Visitors, Family Support Practitioners and Support and Information officers.

At Carousel Children’s Centre, we are committed to promoting and providing high quality learning and play opportunities. We believe in valuing and respecting each individual in a welcoming, accessible and inclusive environment. The centre has an equal opportunity policy which is reviewed as a minimum yearly. We offer a range of universal and targeted support and services which are designed to meet the needs of all users.

Where possible, all our group activities are planned to meet individual children’s needs. We work within the Early Years Foundation Stage framework, and will capture evidence of your child’s progress as she/he attends the centre. Play sessions will offer activities which can be arranged on different heights including floor level and we can adapt sessions to meet individual’s needs. All our toys and equipment are suitable for children aged 0 to 5 years and we have a range of specialist resources, including sensory equipment.

We offer a range of parenting courses to help support parents in managing challenging behaviours. Please see our timetable for a full lists of groups and for more information.

How will staff support my child's needs?

Staff are on hand during our activities and can offer help and support as required. One-to-one support is available for families in the home and we will work in partnership with you and other agencies in meeting your families and child’s individual needs. Your child is at the heart of our service, and should you require additional help, we will work with you to help identify any areas of concern, ensuring your child’s wishes and feelings are at the centre of the support. We are trained to use the Common Assessment Framework to ensure that we are able to undertake a good assessment of your child’s needs, recognising and building on their strengths. Information, advice and guidance is available and we can help to signpost you to other relevant local services and support as required. These can include

The Special Educational Needs and Disability Information, Advice and Support Service (SENDIASS) which provides information, advice and support to young people and children with SEN or disabilities aged 0-25 and their parents, about education, health and social care
Suffolk Early Learning Together Service
Speech and Language Therapists
Behavioural Support Services
Specialist Services

When it is time for your child to start attending nursery or school, we can support you with the transition period as we know this can be both challenging and an emotional time. Together, we can develop a transition passport which will help ensure that there is a smooth transition for you and your child.

What arrangements are in place to ensure that Carousel Children’s Centres are accessible for children and families with special educational needs and/or disability?

Our Centres are DDA compliant and are fully accessible from all entrances and exits. The site at Carousel has a disabled parking space.

Our outdoor play areas have ramped access and consist of some concreted areas, softer outdoor flooring and artificial grass. The garden has a mixture of high and low level beds, where children can dig, plant and watch things grow. Within the centres we have accessible toilets with baby change facilities which include emergency alarms.

The furniture is entirely moveable and adaptable allowing us the flexibility of creating and moving spaces if required. Many resources and equipment are displayed at child-height, and are fully accessible, allowing children to make independent choices about their play.

What training or experience do the staff supporting children and young people with SEND have?

The centre is an inclusive setting with staff experienced and trained in early years care and education. 
Staff Training undertaken includes

ECAT – Every Child a Talker
WelComm – staff are trained to undertake WelComm (Speech & Language) assessments and support parents in helping their child’s language development
Understanding Your Childs Behaviour – Solihull Approach for Parents 
Webster Stratton - Incredible Years
Mellow Parenting
HENRY – Childhood Obesity
Building Baby Brains

Who can I contact for further information?

Vanessa Smith, Health & Children's Centre Manager

Contact: 01284 733940

Email: carouselchildrenscentre@suffolk.gov.uk

Vanessa Smith
01284 748355

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