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Sudbury Area Health & Children's Centre Service - The Phoenix Family Hub | Community Directory

Sudbury Area Health & Children's Centre Service - The Phoenix Family Hub

General Details

The Sudbury Area Health and Children's Centre Service offers families with young children under the age of 5, a friendly place to go to access a range of activities and support services.  

People who may help you from your local Health and Children's Centre are Health Visitors, Healthy Child Practitioners and Health & Children's Centre Advisors. 

Each centre runs a different timetable of activities, which may include:

  • child health clinics
  • family learning, such as Infant Massage, Introducing Solids, Infant Feeding Group and in partnership with Realise Futures, Baby & Me, Baby Babble & Banter and more
  • parenting support groups
  • signposting for advice about debt, budgeting, housing and benefits
  • child and family health support
  • Foodbank vouchers
  • Healthy Start Vitamins for adults and children
  • outreach – bringing services to you

Within Suffolk, our Health Visiting Teams are aligned with our Health & Children's Centre Service, providing a range of services to help you and your family stay safe, happy and healthy - including child health clinics.

To access any Health and Children’s Centre service drop-in to your local Children's Centre or Family Hub, 9-5, Monday-Friday.

 

Who to contact

Name
Sarah Edwards
Position
Healthy Child Practice Manager - Central & South Suffolk
Telephone
07850883224 / 01787 888666
Email
phoenix@suffolk.gov.uk
Website
https://www.suffolk.gov.uk/children-families-and-learning/childrens-health/health-and-childrens-centre-contact-details/
Social Media
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Address
The Sudbury Area Health & Children's Centre Services
Tudor Road
Sudbury
Suffolk
Postcode
CO10 1NP
Notes

For all child health enquiries and weight and development reviews, please contact the Health Business Centre to speak to a clinician or advisor. Our Clinical Duty Team (Health Visitors and Staff Nurses) are currently available to offer health information and advice where you have questions about your child’s health and/or development. If your child requires additional support or assessment, we will inform your local health visiting team so that this can be arranged. Our Health Business Centre Advisors are available to plan or rearrange any health appointments for yourself and/or your child. You can telephone or email us on:

Please note: Our line is busy during the day, which means you may have to leave us a voicemail with your query. Please include your name or your child’s name, date of birth and postcode so we can locate your health record and call you back as soon as we are able. We aim to return all voicemails on the  same working day or the following morning if you call us late in the afternoon. We currently operate Monday to Friday (excluding Bank Holidays) 0900-1700hrs.

 https://www.suffolk.gov.uk/children-families-and-learning/childrens-health/health-visiting/

 

 

 

Additional contact

Name
Zoe Cowlin
Position
Health and Children Centre Co-ordinator
Telephone
Tel 01787 888666 Mobile: 07872 422062
Email
zoe.cowlin@suffolk.gov.uk
Additional Website
https://www.suffolk.gov.uk/healthvisiting
Address
Phoenix Health and Children's Centre
Tudor Road
Sudbury
CO10 1NP

Where to go

Name
The Phoenix Family Hub
Address
Sudbury Area Health & Children's Centre Service
Tudor Road
Sudbury
Suffolk
Postcode
CO10 1NP
Area served
Sudbury
Venue Email
phoenix@suffolk.gov.uk
Venue Website
https://www.suffolk.gov.uk/healthvisiting
Parking available
Yes
Parking details
Plenty of free parking
Transport
Close to Sudbury town centre and various bus routes and train station
Notes

Next to Sudbury Ormiston Academy (opposite the tennis courts at the rear)

Days & Times

Open Monday to Friday 9:00 am - 5:00 pm

Other details

Cost Details
Sudbury Area Health & Children's Centre Services are free of charge.
Referral required?
No
Referral and availability notes

Referral required for some specialised services - please telephone for more details.

Age Groups
Pre-school, 16-25 years, Children (5-11), Adults, Young people
Accessibility
Disabled Parking, Wheelchair Access, Adapted Toilet

Accreditation website
https://www.suffolk.gov.uk/healthvisiting
Accreditation details
Health and Children's Centre Services offer families and young people 0-19 years, a friendly place to go to access a range of activities and support services.

Notes

Services:  

  • child health clinics
  • speech and language assessments
  • child health reviews
  • parenting support groups
  • advice about money, training and employment - via signposting and Citizens Advice attendance one per month (from 16th Nov 2021)
  • child and family health support such as breastfeeding support groups
  • outreach – bringing services to you
  • Healthy Start vitamins for children and adults
  • Foodbank vouchers
  • Family learning sessions - eg infant massage, introducing solids, infant feeding and learning in partnership with Realise Futures
Service users involved in planning
No
Ofsted
View the latest Ofsted Inspection Report
Last Updated
02/11/2021

Local Offer Local Offer Record

Experience of including people with special educational needs and disabilities

Health and Children's Centres are for families with children under five. In Suffolk we have joined up our Children’s Centre’s with the Health Visiting service, as we believe this will provide you with the best care and support. The Health & Children's Centre teams are made up of Health Visitors, Healthy Child Practitioners and Health & Children's Centre Advisors.

The Sudbury Area Children’s Centre Service is committed to promoting and providing high quality learning and play opportunities. We believe in valuing and respecting each individual in a welcoming, accessible and inclusive environment. We offer a range of universal and targeted support and services which are designed to meet the needs of all users.

We offer a range of parenting courses to help support parents in managing challenging behaviours. Please see www.suffolk.gov.uk/parenting for further details.

How will staff support my child's needs?

One-to-one support is available for families in the home and we will work in partnership with you and other agencies in meeting your family’s and child’s individual needs. Your child is at the heart of our service, and should you require additional help, we will work with you to help identify any areas of concern, ensuring your child’s wishes and feelings are at the centre of the support. We are trained to use the Common Assessment Framework to ensure that we are able to undertake a good assessment of your child’s needs, recognising and building on their strengths.

 

What arrangements are in place to ensure that Phoenix Family Hub is accessible for children and families with special educational needs and/or disability?

The site has disabled parking spaces outside the front entrance.

Within the Hub we have accessible toilets with baby change facilities which include emergency alarms and all internal doors are wider to allow easy access.

What training or experience do the staff supporting children and young people with SEND have?

The centre is an inclusive setting with staff experienced and trained in early years care and education.

Staff Training undertaken includes

ECAT – Every Child a Talker

Autism Awareness and supporting families

WelComm – staff are trained to undertake WelComm (Speech & Language) assessments and support parents in helping their child’s language development

EYFS

Build and maintain relationships

Characteristics of effective learning

Solihull

Incredible years 0-5

Who can I contact for further information? 

Sarah Edwards

Healthy Child Practice Manager

01787 888666

phoenix@suffolk.gov.uk

Contact
Sarah Edwards - Healthy Child Practice Manager
Telephone
01787 888666
Email
phoenix@suffolk.gov.uk
Links
https://www.suffolk.gov.uk/healthvisiting

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