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Organisations offering activities and support. For local information go to Coronavirus Information,
Home But Not Alone phone line: 0800 876 6926,
or go to Community Action Suffolk to see how local groups can help isolated people.

Family Rights Group - Freephone Telephone Advice Line: 0808 801 0366

General Details

Family Rights Group's goal is to enable children to be raised safely and thrive within their family and community.

The Charity was established in 1974, by a group of lawyers, social workers and academics who were concerned about how families were treated when social services were involved with their children.

We work with parents whose children are in need, at risk or are in the care system and with members of the wider family who are raising children unable to remain at home.

Our free and confidential advice service is provided via telephone and online discussion boards. Our expert advisors have extensive experience in legal and social work practice, they help families to understand the law and child welfare processes, as well as better understand the concerns of social workers.

Freephone Telephone Advice Line

If you are a parent, family member or friend of a child who has social workers involved in your child’s life, or if you need extra support from Children’s Services, and would like to speak to an adviser, please call our free and confidential helpline. Calls may be monitored for training and quality purposes. Textphone: Please dial 18001 and then the freephone number.

0808 801 0366 (Monday to Friday 9.30am to 3pm)

Who to contact

0808 801 0366

Where to go

Family Rights Group
IP14 5JW
Area served

Days & Times

Lines open Monday - Friday 9.30 am - 3.00pm.
Time of day
Session Information
Freephone Telephone Advice Line

Other details

Referral required?
Age Groups
Pre-school, 16-25 years, Children (5-11), Adults, Young people

-Provides advice to mothers, fathers and other family members whose children are in need, subject to child protection enquiries or in care. -Advises relatives including grandparents who are raising or want to care for children who cannot live at home. -A source of specialist information about families' legal rights and what they can expect of the social care system. -Service is confidential and independent.

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